Network/Desktop Support Technician (IT Customer Support - Entry)
State of Washington•Lakewood, WA
401d•$61,152 - $82,272•Hybrid
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About The Position
The Network/Desktop Support Technician position is an entry-level role within the IT Customer Support department at the Washington Military Department. This role is responsible for providing tier 1 and tier 2 technical support for desktop computer hardware, software, and mobile devices. The technician will apply advanced technical knowledge to independently identify and resolve complex issues, offering statewide support to various divisions. The position requires both on-site and remote support, ensuring that high-level computing resources and customized solutions meet the agency's strategic needs.
