Network Deploy Technician, Infrastucture Delivery

Amazon • Dublin, OH

394d

About The Position

The Infrastructure Delivery Network Technician at Amazon Web Services (AWS) plays a crucial role in maintaining and enhancing the stability and sustainability of AWS's next-generation networks. This position involves supporting multiple data center locations, managing capacity, and ensuring the smooth rollout of network designs and products. The ideal candidate will work in a collaborative environment, focusing on network implementation, troubleshooting, and documentation, while also engaging with various teams to uphold operational excellence.

Requirements

• 1+ years of corporate setting Windows, Mac, or Linux Operating systems support experience.
• Experience troubleshooting integrated and interdependent computer systems.
• Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals.

Nice To Haves

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications.
• Experience in a dynamic environment with a high degree of customer service.

Responsibilities

• Participate in the migration, basic configuration, and rollout of new or upgraded hardware.
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects.
• Work closely with Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
• Troubleshoot networking, routing, and interconnectivity issues, including network device configuration and low-level application interaction.
• Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords.

Benefits

• Lump sum stipend for eligible candidates who relocate for this position.

What This Job Offers

• Job Type: Full-time
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: No Education Listed