Network Cash Reconciliation Specialist

Euronet Worldwide, Inc.Spring, TX
82d

About The Position

Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We are hiring for three Network Cash Reconciliation Specialists in our Spring, TX location. As a Network Cash reconciliation Specialist, you will follow the path of the money, from the Cash fill order until the unload of the ATM.

Requirements

  • One to two years of professional office experience and client-facing responsibilities is required.
  • Exceptional attention to detail, flexibility, and nuanced problem-solving skills are essential.
  • Adept at juggling multiple tasks simultaneously in a high-pressure work environment while maintaining calm and poise.
  • Must be comfortable giving firm direction to vendors in a positive and polite manner.
  • The candidate must be professional and polished in their demeanor, both verbally and in written communication.

Nice To Haves

  • Experience in banking, ATM Managed Service, or vendor management is beneficial but not required.
  • The ideal candidate will be a positive, high-energy personality with a drive to provide exceptional customer service.
  • The candidate will be a fast learner who takes initiative to grow and acquire new skills.

Responsibilities

  • Updating continuously the ATM level reconciliation of related networks to follow up the CIT company’s replenishment, and cash turnover differences, and their reasons up to date.
  • Daily checking of the CIT reports arrival in the mailbox.
  • Checking daily if the CIT reports have been processed to the EBO.
  • Daily checking the correctness of the CIT reports data matching in EBO, and in any mistakes, correcting the matching manually.
  • Reconciliating the CIT data with the Euronet system data, using the CIT entered data from the Electronic Journal if necessary, detecting differences, filtering the mistakes, and inaccuracies.
  • Specifying and verifying the reasons of the ATM-level surpluses, and shortages coming from the reconciliation (Pending status cycles), using the Electronic Journal data, if necessary, detecting the transactions which could cause the discrepancies.
  • Creating and following up ERM tickets about the discrepancies, and mistakes.
  • Making all the required steps to recover the missing files and/or data, which are necessary for the reconciliation.
  • Keeping contact with the Finance Operations groups and other related departments inhouse to assure continuously cooperation in the interest of cleaning up all the discrepancies.
  • Helping the Network Cash Reconciliation Team Leader to solve the actual problems.

Benefits

  • 401(k) Plan
  • Health/Dental/Vision Insurance
  • Employee Stock Purchase Plan
  • Company-paid Life Insurance
  • Company-paid disability insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Holidays
  • Casual Office Attire
  • Plus many more employee perks & incentives!
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