Network Automation Platform Support Engineer

Fiserv • Berkeley Heights, NJ

10d • Onsite

About The Position

As a Network Automation Platform Support Engineer, you will focus on supporting and maintaining automation and data platforms that enable efficient network operations. You will bring extensive hands-on experience with network automation tools, intermediate networking knowledge, and a strong foundation in Linux systems and scripting to support various infrastructure teams across Fiserv.

Requirements

• 7+ years of experience in a network or systems engineer role in an enterprise level environment
• 3+ years of experience in a network automation or platform support role, primarily using Python and Ansible for automation tasks
• 3+years of experience managing Arista CloudVision Portal (CVP)
• 3+ years of experience with Linux server administration
• 3+ years of experience with core networking technologies such as routers, switches, firewalls, load balancers, and DNS
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Nice To Haves

• Prior experience with other automation platforms such as Forward Networks, Aruba ClearPass, Nautobot, Versa Director, NTP Servers, or Itential
• Strong problem-solving and analytical skills
• Excellent communication and collaboration skills

Responsibilities

• Provide operational support for network automation and data platforms.
• Monitor, maintain, and optimize automation platforms to ensure high availability and performance.
• Collaborate with engineering teams to implement automation solutions and improve processes.
• Document procedures, configurations, and best practices for platform support.
• Participate in incident response and root cause analysis for platform-related issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees