About the position
EOTSS is seeking to hire a Network Automation Intern to join the EOTSS Network Engineering Team. The EOTSS Networking Engineering Team provides reliable Network Services and support to all Commonwealth of Massachusetts customers. The networking services provided by the team include network design, implementation, installation, and management. The Network Engineering Team is especially skilled in and specializes in complex routing configurations, wireless networking, and the use of Visio for creating diagrams in support of the infrastructure. The team provides Tier two support to the Network Operations Team and routinely joins Major Incident conference bridges to help with troubleshooting incidents to their resolution. The Network Automation Intern will learn what it is like to be part of day-to-day operations. The intern will observe and participate in various incidents and change management processes. The intern will also have exposure to documentation and diagram updates. The intern will work closely with our Network Analysts and Network Engineers with asset inventory reconciliation. The primary work location for this role will be 200 Arlington Street Chelsea, Massachusetts 02150. The work schedule for this position is Monday through Friday, 8AM to 4PM EST. This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.
Responsibilities
- Observe and participate in various incidents and change management processes.
- Assist with documentation and diagram updates.
- Work closely with Network Analysts and Network Engineers on asset inventory reconciliation.
Requirements
- Understanding of TCP IP (IP addressing).
- Understanding of network concepts including Local Area Networks (LAN), Wide Area Networks (WAN), Network Management, and Basic Network security concepts.
- Ability to read and write scripts in a modern language (Perl, Python, etc.).
- Working knowledge/experience with Microsoft Office Suite and Office 365.
- Analytical and problem-solving abilities.
- Customer service skills.
- Excellent communication and writing skills.
- Self-motivated and ability to learn quickly.
- Ability to prioritize work/specific incidents.
Benefits
- Outstanding suite of employee benefits.
- Support for you, your loved ones, and your future.
