Zurich Insurance-posted 3 months ago
$124,410 - $203,610/Yr
Full-time • Mid Level
Remote • Schaumburg, IL
Insurance Carriers and Related Activities

Zurich North America is currently hiring a Network Architect to work for its team out of our North American Headquarters in Schaumburg, IL. This position will provide expertise from a company perspective to various aspects of IT infrastructure. This includes being a trusted advisor for business and IT, providing clear technology and process direction to stakeholders, reviewing internal and external supplier proposals and quotations, and performing the technical validation of supplier solutions to ensure that they are in line with company technology standards. Responsible for the implementation and running of Zurich policies, standards and governance, managing the deployment and integration of operational IT services and solutions, and service management standards, and is aligned with operational process and policy compliance. Acts as driving force to promote cost effective services, through standardization and driving down run costs.

  • Configures and maintains company´s IT infrastructure and its components where applicable.
  • Understands the relevant IT infrastructure technologies and services.
  • Keeps abreast of current technology directions trends and potential applicability of said technology to Zurich North America.
  • Ensures information security based on defined security policies and guidelines relevant to the role.
  • Collaborates with peers and suppliers about operational activities.
  • Acts as point of contact with other IT functions and third-party suppliers relevant to the respective role.
  • Operates daily to ensure the delivery of a consistent level of service provision to different customers around the world.
  • Plans and coordinates system maintenance activities.
  • Provides operational support in conjunction with our partners and helps drive resolution during outages.
  • Administers and implements systems and their components according to given guidelines.
  • Responsible for overseeing change management for the relevant infrastructure components.
  • Documents outages and errors and administers actions to solve problems across internal and external teams.
  • Monitors systems availability/performance and takes adequate actions for problem prevention in own area of responsibility.
  • Performs incident, problem, and escalation management for own area of responsibility.
  • Maintains methods, tools, and standards to maintain data center and/or network availability and performance.
  • Supports business projects to ensure consistent design and implementation within the existing (planned) infrastructure.
  • Educates and trains new data center/network employees.
  • Bachelors Degree in Information Technology and 6 or more years of experience in the Information Technology area OR
  • High School Diploma or Equivalent in Information Technology and 8 or more years of experience in the Information Technology area OR
  • Zurich Certified Insurance Apprentice including an Associate Degree in Information Technology and 6 or more years of experience in the Information Technology area
  • Wi-Fi design, deployment and support - preferably with Cisco equipment
  • Experience with SDWan - preferably with Cisco
  • Experience with IP required, ideally including experience with IPv6
  • Experience with routing protocols and approaches (including experience with eBGP)
  • Overall strong understanding of network security best practices and approach
  • Strong analytical and problem-solving skills
  • Customer service experience
  • Strong verbal and written communication skills
  • Competitive compensation
  • Short-term incentive bonuses
  • Merit increases
  • Comprehensive employee benefits package for employees and eligible dependents
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