Responsible for the operation of the ISD 709 computer network infrastructure, including LAN/WAN, Internet, network servers, and system security. This responsibility includes the design, implementation, and maintenance of network infrastructure voice and video systems to support curriculum and administrative requirements. Supervise several network engineers and system specialists. Ensure that ISD 709 employees and students have access to high-quality, reliable systems, support, and services. Provides assistance to ISD 709 staff with network-related problems requiring expert troubleshooting and problem analysis, ensuring quality service, with an emphasis on customer satisfaction. Provides monthly summary reports that would identify systems status, failures, deficiencies, and potential system issues. Coordinates, when necessary, direct assistance from manufacturers and vendors, including auditing and checking for accuracy vendor billing.
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Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services