Network and Technical Support Manager (NTSM)

Applied Training Solutions-posted 3 months ago
San Antonio, TX
Professional, Scientific, and Technical Services
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ATS is seeking a qualified Network and Technical Support Manager (NTSM) to support the Joint Base San Antonio (JBSA) Mission Training Complex (MTC) Contract. The NTSM serves as the overall communications architect for the JBSA with coordination responsibility with outside agencies and stakeholders. The NTSM shall create and establish communications architecture, coordinate communications plans, configure communications equipment, and assist in installing equipment and circuitry in support of distributed exercises. The NTSM shall coordinate all aspects of the communications architecture and exercise support plans with communications planners at other simulation facilities, Network Enterprise Center(s) (NEC), theater signal assets, and participating tactical units. Manages distribution of data, voice, and VTC over both LAN and WAN in both classified and unclassified modes for simulations and stimulation networks. Also serves as the Technical Support Lead (TSL) and shall conduct overall management coordination for all technical, networking, simulation, exercise design, and administrative support. The TSL assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events. The TSL provides strategic solutions for standardizing technology, technical documentation, and technical support models across the JBSA and supported spokes. The TSL attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events.

  • Serve as the overall communications architect for the JBSA with coordination responsibility with outside agencies and stakeholders.
  • Creates and establishes communications architecture, coordinate communications plans, configure communications equipment, and assist in installing equipment and circuitry in support of distributed exercises.
  • Coordinates all aspects of the communications architecture and exercise support plans with communications planners at other simulation facilities, Network Enterprise Center(s) (NEC), theater signal assets, and participating tactical units.
  • Manages distribution of data, voice, and VTC over both LAN and WAN in both classified and unclassified modes for simulations and stimulation networks.
  • Conducts overall management coordination for all technical, networking, simulation, exercise design, and administrative support.
  • Assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events.
  • Provides strategic solutions for standardizing technology, technical documentation, and technical support models.
  • Three years' experience on a senior Military Staff (1-star or higher headquarters).
  • Current Active SECRET clearance for collateral level or TOP SECRET/SCI.
  • Possess a Bachelor's degree in Network Management or a related field; 10 years recent network engineering or similar experience may be substituted in lieu of a Bachelor's degree.
  • Five years' experience in Network architecture design and implementation.
  • Five years' experience troubleshooting and maintaining server platforms and network devices, to include firewall configuration.
  • Meet DoD 8570.01-M, DoD 8140.03 Baseline Computing Environment (CE) Certification Requirements at Information Assurance Management Level II (IAM II).
  • US Citizen.
  • Experience leading teams responsible for Engineering, Operating, Protecting, Maintaining, and Defending (EOPM&D) Government IS and associated network enclaves.
  • G6 experience.
  • Bachelor's degree in Computer Science or Information Management.
  • Demonstrate understanding of technology integration and information flow including LAN/WAN, firewalls, security, encryption devices, and services.
  • Capable of quickly developing/attaining knowledge of specific product lines to assist the government with optimizing network enclaves to meet requirements for complex training environments.
  • Understand and assist the Government with the implementation of RMF through the Assessment and Authorization process, as well as the RMF Assess Only process as required to ensure the authorized use of software, networks, and systems in support of training.
  • Experience configuring and managing network and server devices.
  • Experience with Visio and creating detailed network diagrams.
  • Experience with eMass or other RMF databases.
  • Experience with filling encryption devices with COMSEC keys using Simple Key Loader (SKL) or COMSEC fill devices.
  • Understanding of the Risk Management Framework (RMF) Assess and Authorize process and associated Cybersecurity requirements.
  • Demonstrate understanding of installation, configuration, and troubleshooting Constructive Simulation hardware and software to stimulate C2IS.
  • Demonstrate strong understanding of Army modeling and simulation concepts and tools.
  • Demonstrate understanding of the principles, methods, and techniques used in database development, load strategy design and implementation, security, and change management.
  • Demonstrate familiarity with evolving technologies likely to be used in future simulation architectures.
  • Some travel may be required.
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