Network and Systems Support Engineer - Columbia

Turner Padget Graham and Laney P.A.•Columbia, SC

1d•Onsite

About The Position

Turner, Padget, Graham and Laney, P.A. is one of South Carolina's longest standing law firms with seven locations. We know our people are our greatest asset and it is reflected in our core values and mission that we put into practice every day. We understand the importance of balancing work, family and community involvement and have created an environment that emulates just that. Excellent benefits start the first of the month following your start date; competitive salaries, cutting edge technology and a most pleasant workplace are features of employment at our firm. We are seeking a curious, independent Network and Systems Support Engineer in our Columbia office with experience in network modeling, configuration, and administration. The Systems Engineer is responsible for maintaining, securing, and optimizing Turner Padget's enterprise infrastructure across multiple locations, ensuring network connectivity, secure access, and efficient operations for Turner Padget systems and employees. Job Description: Provide advanced network administration and troubleshooting for ISP, MPLS, SD-WAN and internal wired and wireless infrastructure, resolving connectivity and performance issues Configure, monitor, and troubleshoot network firewalls, modems, routers, and switches Support and maintain network closets, including patching, cabling, and labeling racks and switches Create and maintain office network maps Utilize DNS, DHCP and VLANs to ensure reliable network segmentation, security, and quality of service Support secure remote access solutions, including VPN provisioning, certificate‑based authentication, and access control enforcement Work with Active Directory and Group Policy to manage user accounts, policies, and domain services Strategically plan network and hardware maintenance windows, accounting for the needs and schedules of company employees Ensure compliance with current industry security standards Provide general Tier II and III technical support to attorneys and staff Up to 25% travel - typically same day only - to remote offices within South Carolina, Augusta GA, and Charlotte NC Team Requirements: Candidate must be able to work independently, involving, but not limited to: Following and creating technical documentation Evaluating emerging network security trends Completing software deployments during maintenance windows Support end users through creative solutions to everyday impediments Coordinate with vendors in installing, upgrading, maintaining, and troubleshooting network Recognize that the candidate's customers are the attorneys and staff of the law firm, and to be able to adapt according to their needs Be personable, pleasant, and clear in speaking to end users and business project owners when affirming business practices or assisting with technical issues

Requirements

Bachelor's degree or 3 years work-related experience
CCNA/CCNP Certification
Experience with Cisco Catalyst and Meraki platforms
Experience with Sophos Firewalls
Proven analytical and problem-solving techniques
Strong written and oral communication skills

Nice To Haves

Experience with Cisco Unified Communications a plus
Experience supporting multi‑site environments and legal‑industry applications is preferred.

Responsibilities

Provide advanced network administration and troubleshooting for ISP, MPLS, SD-WAN and internal wired and wireless infrastructure, resolving connectivity and performance issues
Configure, monitor, and troubleshoot network firewalls, modems, routers, and switches
Support and maintain network closets, including patching, cabling, and labeling racks and switches
Create and maintain office network maps
Utilize DNS, DHCP and VLANs to ensure reliable network segmentation, security, and quality of service
Support secure remote access solutions, including VPN provisioning, certificate‑based authentication, and access control enforcement
Work with Active Directory and Group Policy to manage user accounts, policies, and domain services
Strategically plan network and hardware maintenance windows, accounting for the needs and schedules of company employees
Ensure compliance with current industry security standards
Provide general Tier II and III technical support to attorneys and staff
Up to 25% travel - typically same day only - to remote offices within South Carolina, Augusta GA, and Charlotte NC
Following and creating technical documentation
Evaluating emerging network security trends
Completing software deployments during maintenance windows
Support end users through creative solutions to everyday impediments
Coordinate with vendors in installing, upgrading, maintaining, and troubleshooting network
Recognize that the candidate's customers are the attorneys and staff of the law firm, and to be able to adapt according to their needs
Be personable, pleasant, and clear in speaking to end users and business project owners when affirming business practices or assisting with technical issues