About The Position
The Network and System Engineer will work on a dedicated large scale UK customer account providing several services including managed WAN services, internet services, hosted application services, OS/application expertise. The role involves varying aspects of: Maintaining day-to-day communications with the customer, engaging proactively with the customer to ensure satisfaction Working with network and UNIX/Linux systems technology to ensure continuity of critical operations during business hours Monitoring crucial performance indicators such as traffic levels, capacity, packet loss and latency Planning and implementing expansion of new points of presence Troubleshooting and diagnosing unexpected behaviours in deployed services Supporting the development and application of new technology About GTT GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners and technology to reduce the burden on IT teams and solve the most pressing networking and security challenges. Built on our top-ranked global Tier 1 network, GTT Envision is a single global technology platform to connect, orchestrate, virtualize and automate enterprise networks, enabling customers with consumable solutions to achieve business missions and meet ongoing demand when, where and how needed. Our portfolio includes SASE, SD-WAN, security, internet, voice and other connectivity options, complemented by a suite of professional services and exceptional sales and support teams in local markets around the globe. We partner with our customers to deliver Greater Technology Together. www.gtt.net.
Responsibilities
- Maintaining day-to-day communications with the customer, engaging proactively with the customer to ensure satisfaction
- Working with network and UNIX/Linux systems technology to ensure continuity of critical operations during business hours
- Monitoring crucial performance indicators such as traffic levels, capacity, packet loss and latency
- Planning and implementing expansion of new points of presence
- Troubleshooting and diagnosing unexpected behaviours in deployed services
- Supporting the development and application of new technology
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
501-1,000 employees
