BASIC DUTIES AND RESPONSIBILITIES Install, configure and support servers, routers, switches, firewalls, wireless network, backup systems, storage area networks, virtual servers, desktops, laptops, tablets, printers, and other associated hardware and Manage Microsoft Exchange, Active Directory, DNS, DHCP, and group policy. Monitor and test network performance and troubleshoot any performance Research and recommend changes to the system architecture to accommodate technology upgrades, improve performance, increase efficiency, and reduce costs. Assess and define short-term and long-term network capacity Maintain, test and update the data backup systems, archiving and the disaster recovery Assist in the development and implementation of network and system administration policies and Maintain an accurate IT asset Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other network administrative activities as required by Sarbanes-Oxley. Interact and negotiate with vendors and contractors to procure network products and Provide support for land line phones and Provide end user support as part of a 24x7 help desk, including training and assisting staff in using hardware and software more efficiently. Install security patches on all servers Other duties as assigned by the IT Manager and/or Senior Director of Technology and Continuous Improvement.