Network Analyst (Telecom Support)

Nemours Children's Health • Orlando, FL

3d

About The Position

Nemours Children's Health is seeking a Network Analyst to join our team in
Orlando, Florida.

The Network Analyst position is responsible for providing technical support and
management of data, voice, and multi-media communications across the enterprise
network. The role will provide advanced troubleshooting, implementation,
configuration and management of network hardware and software.

The Network Analyst position is a physical hands-on role requiring coordination
of outages & upgrades, representing planned maintenance during weekly change
control meetings, and ensuring impact is communicated to clinical staff.  A core
component of this role is the ability to escalate to vendors to ensure prompt
response to critical technology failures. Participating in an after-hours on
call rotation is a requirement.

This position will be responsible for cabling, network switch firmware upgrades,
switch replacements, UPS maintenance, and network switch chassis line card
replacements.  The network analyst is expected to have in depth experience and
knowledge of networking.   Experience with Cisco and Arista switches is
desired. Experience with quality cable management is a must.

As one of the nation's premier pediatric health systems, we’re on a journey to
discover better ways of approaching children’s health. Putting as much focus on
prevention as cures and working hand in hand with the community to make every
child’s world a place to thrive. It’s a journey that extends beyond our
nationally recognized clinical treatment to an entire integrated spectrum of
research, advocacy, education, and prevention, leading to the healthiest
generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for
individuals who are passionate about, and committed to, leading efforts to
provide culturally relevant care, reducing health disparities, and helping build
an inclusive and supportive environment. All of our associates are expected to
ensure that these philosophies are embedded in their day-to-day work with
colleagues, patients and families.

To learn more about Nemours Children’s and how we go well beyond medicine, visit
us at www.nemours.org [http://www.nemours.org/].

Requirements

• Associate's Degree required.   Bachelor’s Degree in Computer Science, Business, Information Technology preferred.
• Minimum of three (3) to five (5) years experience required.
• Cisco and/or network certifications desired.
• Experience with quality cable management is a must.
• Experience with Cisco and Arista switches is desired.
• After-hours on call rotation is required.

Responsibilities

• Responsible for LAN and WAN equipment and circuit maintenance.
• Analyzes and resolves technical problems for established networks.
• Serves as technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems.
• Maintain and monitor network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices.
• Work with Systems Engineer in network design analysis and configuration validation.
• Develop and maintain documentation, which may include as-built drawings, circuit inventory, equipment inventory, configurations, and training materials.
• Perform project work as assigned.
• Assist Systems Engineer to perform network capacity planning and performance analyses.
• Accurately document instances of hardware failure, repair, installation, and removal.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree