Network Analyst II

Essential Utilities, Inc.

100d

About The Position

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. Are you looking for a fantastic career at Essential Utilities? We have a great opportunity for a Network Analyst II located in Bryn Mawr, Pennsylvania! This position will be responsible for planning, implementing, maintenance, and support for all aspects of the Essential Utilities IT and OT Data Networks.

Requirements

• Technical proficiency in enterprise data networks, network devices lifecycle management, data network troubleshooting and incident resolution experience.
• Layer 2 switching implementation and troubleshooting experience; layer 3 routing implementation and troubleshooting experience.
• Ability to provide supporting documentation for network change controls.
• Test plan, implementation plan, verification plan, and back out plan.
• Excellent customer service and problem resolution skills of moderate difficulty.
• Strong communication skills (verbal and listening).
• Ability to work collaboratively in a team environment.
• Ability to work independently and on multiple tasks.
• 3+ years' experience and HS Diploma required.

Nice To Haves

• Experience with Palo Alto Panorama and firewalls, Global Protect and LSVPN.
• Experience with F5 load balancers.
• Associate's degree or Bachelor's degree in Information Technology, Computer Science, Cybersecurity or Engineering preferred.
• CCNA certification strongly preferred.
• Valid driver’s license.

Responsibilities

• Troubleshoot and provide support for network systems, such as local area networks (LAN), wide area networks (WAN), Internet, intranet, and other data communications systems.
• Perform network device configuration, implementation, monitoring and configuration back up.
• Perform network device lifecycle management (software and hardware upgrade) and inventory management.
• Research and recommend network and data communications hardware and software.
• Plan, coordinate, and implement network security measures.
• Create and update detailed installation and support documentation.
• Determine appropriate technology used to meet business requirements.

Benefits

• Competitive and comprehensive benefits package.
• Commitment to career growth opportunities.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED