Network Administrator: Office of Innovative Technologies - UTK

University of Tennessee • Knoxville, TN

3d • $75,000 - $90,000 • Hybrid

About The Position

This position is for an experienced networking expert in deploying, managing, and evolving wired and wireless network projects and solutions across a production network enterprise architecture. Deploys and manages wired and wireless network projects and solutions across a production network enterprise infrastructure. Operates independently for all sizes of systems, networks, and/or databases. Works as a team member under the direction of senior staff for large-scale projects, new implementations, system upgrades, etc. Work is completed with minimal oversight with a high level of accuracy and quality. Provides direction and support to junior staff. Must have the ability to learn, implement, and operate new technologies. These positions will participate in on-call rotation. The on-call support covers non-business hours including the week-end. On-call support is for one week and may be required for three to four weeks within a year.

Requirements

• Education: Associate's Degree in a related field or equivalent related experience.
• Experience: Four (4) years of direct industry-related experience in network administration and/or network engineering.
• Knowledge, Skills, Abilities: Strong ability to work independently of direct supervision and in line with strategic direction.
• Intermediate ability to manage projects.
• Strong verbal and written communication skills.
• Intermediate working knowledge of networking concepts: WAN/LAN, DNS/DHCP, Layer 3/2, TCP/IP, Wi-Fi, firewalls, and security policies such as access control lists.
• Ability to glean network requirements from users, technical and conceptual drawings.
• Intermediate working knowledge of network infrastructure and supporting systems: routers, switches, wireless controllers, wireless access points, IDS/IPS, gateways, firewalls, NAC, virtual private clouds, structured cabling.
• Strong working knowledge of Microsoft Azure networking services.
• Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

• Education: Bachelor’s degree
• Professional certifications such as CCNA, CCNP, ACMA, ACMP, AZ-500, AZ-900, Security+
• Experience: Experience in large-scale campus network environments supporting any of the following: wireless, firewalls, virtual cloud networks.
• Experience with hybrid cloud infrastructure.
• Experience with security networking to include firewalls, VPNs, vulnerability management.
• Experience in networking and advanced network engineering.
• Knowledge, Skills, Abilities: Ability to effectively perform in a hybrid environment.
• Intermediate working knowledge of automation tools and their application to this role: scripting, API integration, authentication, version control systems, and others.
• Intermediate working knowledge of network diagnostic, monitoring, and performance analysis tools and techniques: SolarWinds, netflow, Ekahau, Wire Shark, fault isolation, trace route, Nmap, HPe User Experience Insight, packet capture, and others.
• Working knowledge of Cisco, Aruba, Arista, Fortinet, and Juniper network products.
• Experience providing enterprise network support in a higher education environment.
• Basic knowledge of network automation tools such as Ansible, Terraform, GitLab.
• Basic knowledge of open-source platforms such as Linux and FreeRADIUS.
• Basic knowledge of major cloud service providers: Oracle Cloud Infrastructure, Amazon Web Services, Google Cloud Platform.

Responsibilities

• Infrastructure Design & Deployment: Design, implement, and maintain high-performance enterprise network infrastructure, including routers, switches, VPN systems, firewalls, and Virtual Private Clouds (VPCs).
• Performance Monitoring & Risk Mitigation: Actively monitor network telemetry to defend the environment, identify risks, and improve overall functionality and capacity.
• Project Life Cycle Management: Lead and support network infrastructure projects through all phases—discovery, design, implementation, and closure—ensuring all wired and wireless requirements are met.
• Security & Compliance Enforcement: Research and evaluate emerging networking technologies and threats to safeguard the availability, integrity, and confidentiality of the university’s enterprise systems.
• Advanced Troubleshooting & Support: Proactively triage and resolve tier-2/3 support requests for wired and wireless services via the service management system or direct instruction.
• Stakeholder Collaboration & Reporting: Coordinate with internal and external stakeholders for planned or unplanned service disruptions and publish routine progress reports and updates.
• Technical Documentation: Maintain accurate and available technical records, including network topology diagrams, as-built documentation, hardware inventories, and databases. Collaborate with on- and off-campus partners during planned or emergency outages. Ensure network services meet high standards of reliability, scalability, and security.

Benefits

• Generous paid leave , accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
• Education benefits for employees and their dependents at UT System campuses
• Retirement and deferred compensation plans, including 401(k), 403(b), etc.
• Comprehensive medical, dental, and vision insurance plans
• Employee discounts to attractions, services, and goods

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree