Network Administrator

Community Health System-posted 3 months ago

Birmingham, AL

5,001-10,000 employees

Hospitals

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The Network Administrator monitors the performance and availability of network infrastructure to identify root causes and resolve issues that could affect service delivery. This role is responsible for maintaining stable and secure network operations across corporate and healthcare environments, assisting in troubleshooting, documentation, and optimizing network performance.

Monitors network performance and availability using diagnostic tools to detect and respond to alerts.
Performs initial troubleshooting on network-related issues and escalates as necessary to appropriate support teams or on-call personnel.
Uses log files and system tools to investigate connectivity and service delivery issues.
Coordinates with level 3 support groups to resolve complex problems and optimize system performance.
Creates and maintains procedural documentation to support consistency and operational readiness.
Assists operational teams during enterprise crisis scenarios, such as large-scale outages or service degradation events.
Ensures best practices are followed in monitoring and managing infrastructure across all environments.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

H.S. Diploma or GED required
2-4 years of network administration or infrastructure support experience required

Bachelor's Degree in Information Technology, Computer Science, or a related field preferred
Experience troubleshooting issues within a multi-vendor environment preferred

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