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City of Columbus is seeking a highly skilled and experienced Voice Administrator to manage and optimize our critical voice communication systems. This role will be responsible for the day-to-day administration, configuration, maintenance, and troubleshooting of our TalkDesk cloud contact center platform and Cisco Unified Communications Manager (CUCM) environment. The ideal candidate will possess a strong understanding of VoIP technologies, excellent problem-solving abilities, and a proven track record of managing complex voice systems.