As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with the Network Operations Center and other operational staff to address break fix, configuration update, schedule add moves and changes and technology upgrades and installs for Network routers and switches. As an experienced network team member, you’ll be expected to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Net What You'll be Owning Conduct approved network changes to include but not limited to VLan, ACL and port assignment. Perform IOS upgrades to routers and switches. Perform routing and switching equipment technology upgrades to ensure continued operations of the enterprise. Draft Standard Operating Procedures (SOP) for network operations. Resolve systems failures and accessibility problems within the network to our services. Support site survey and engineering designs data calls. Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale. Works independently with some supervision. Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience. Perform Network ticket resolution. Review and implementation of Security Technical Implementation Guides (STIGs).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED