Network Administrator I

Wake County Public School System • Cary, NC

73d

About The Position

The Network Administrator I position is responsible for the daily management, maintenance, and support of the Wake County Public School System (WCPSS) network infrastructure. This includes installing, configuring, and maintaining network hardware and software to ensure optimal performance, security, and availability across all district systems and facilities. The position is available for a hybrid telework workweek, with a work schedule of Monday to Friday, and occasional evening and weekend work may be required.

Requirements

• Associate’s degree in a relevant technology field.
• Experience with network infrastructure.
• Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint; Google Apps.
• Knowledge of network fundamentals including cabling standards, TCP/IP and network addressing.
• Knowledge of common network hardware including Cisco switches, routers, and wireless access points.
• Knowledge of network design.
• Excellent customer service skills.
• Strong analytical and organizational skills.
• Ability to communicate clearly and concisely both in oral and written form.
• Ability to function effectively within a team environment and to work independently without close supervision.
• Ability to establish and maintain effective working relationships with school system staff, contractors, and vendors.

Nice To Haves

• Certification in network fundamentals.
• Experience with network hardware such as switches and wireless access points.
• Familiarity with network monitoring and diagnostic tools.
• Strong problem-solving and communication skills.

Responsibilities

• Assists in the configuration, deployment, and basic maintenance of Cisco routers, switches, and wireless access points.
• Troubleshoots WAN/LAN connectivity, security incidents, and hardware failures.
• Supports VLAN configuration, basic routing, and port management across switches.
• Ensures adherence to all federal, state, and local requirements for internet content filtering.
• Monitors network performance and alerts using tools such as Nagios, Wireshark, or Meraki Dashboard.
• Participates in network change control and maintenance window activities.
• Responds to network support tickets, escalating issues as needed, documenting network issues and resolutions in the help desk system.
• Maintains inventory records of network hardware and licensing.
• Supports the monitoring, maintenance, and basic troubleshooting of Uninterruptible Power Supply (UPS) systems to ensure uptime and protection of critical network equipment.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree