NetSuite/SPP Admin

Real Chemistry•Chicago, MA

5d•$80,000 - $110,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. This NetSuite & SuiteProjects Pro (OpenAir) Administrator will play a critical role in supporting and scaling Real Chemistry’s financial and professional services systems. Reporting primarily to the Director of Financial Systems with shared partnership across the broader systems leadership team, this role sits within a lean, highly collaborative environment and works closely with Accounting, Client Finance, and cross‑functional system owners including Workday, Adaptive, and other enterprise platforms. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

Requirements

Minimum 3-5 years of experience as an administrator in NetSuite
Deep understanding of NetSuite’s Procure-to-Pay, Order-to-Cash, Record-to-Report process
Understanding of the following NetSuite features: Roles, Items, Custom Records and Fields, Entity Records, Saved Searches and Reporting, Workflows, Dashboards, and Projects
Multi-Currency and FX setup
Microsoft Excel proficiency
Change management experience
Project lifecycle management

Nice To Haves

Professional service automation application experience preferred (SuiteProjects Pro formerly OpenAir or similar application)
Working knowledge of SuiteScript a plus
NetSuite Certification a plus (ERP, Administrator, or SuiteFoundation)
Agency or Professional Services experience a plus

Responsibilities

Manage system enhancements including add-on modules (Bank reconciliations, FAM, EBP, etc)
Manage New Release testing for NetSuite and SuiteProject Pro (OpenAir)
Develop custom and creative solutions within NetSuite and SuiteProjects Pro (OpenAir)
Manage integrations between several platforms and NetSuite (OpenAir, Workday, Adaptive)
Ability to work/manage multiple projects and meet deadlines
Work with stakeholders to understand requirements and work cross functionally to create long term solutions
Ticketing queue management for end user support for NS and OpenAir
Create DTP Documents
Ability to adapt and change directions as needed

Benefits

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .
We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life.
Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com .

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