NetSuite Admin - Nashville, TN
About The Position
Essential Duties and Responsibilities Act as the first point of contact for all NetSuite-related questions, technical issues, and troubleshooting. Manage user roles, permissions, and system access while ensuring data accuracy and compliance. Build and maintain saved searches, reports, and dashboards for leadership and customer service teams. Support workflows for order processing, invoicing, returns, exchanges, and warranty requests. Maintain accurate item records, pricing, and customer data in NetSuite. Collaborate with Oracle NetSuite support and internal teams to resolve technical issues. Provide team training on NetSuite best practices and new features. Marketing Develop and execute marketing campaigns to promote Total RESA's products and services. Manage and update company website content, including product and category descriptions. Maintain social media platforms (LinkedIn, Instagram, Facebook) to showcase projects, success stories, and industry news. Create and distribute marketing collateral such as brochures, presentations, and email campaigns. Coordinate promotions, trade show participation, and community events. Monitor and analyze marketing campaign performance, adjusting strategies to maximize ROI. Partner with the sales team to align marketing initiatives with business development goals.
Requirements
- Strong understanding of order processing, customer service workflows, and data management.
- Excellent organizational, communication, and problem-solving skills.
- Ability to multitask and balance technical and creative responsibilities.
- Bachelor's degree in Business, Marketing, Information Systems, or related field preferred.
- 2+ years of experience in NetSuite (Oracle) support, ERP administration, or similar role.
- Marketing experience (digital, social media, content creation, or campaign management).
- Proficiency in Microsoft Excel, Google Workspace, and CRM/ERP systems.
Nice To Haves
- Restaurant equipment or food service industry experience a plus (not required).
Responsibilities
- Act as the first point of contact for all NetSuite-related questions, technical issues, and troubleshooting.
- Manage user roles, permissions, and system access while ensuring data accuracy and compliance.
- Build and maintain saved searches, reports, and dashboards for leadership and customer service teams.
- Support workflows for order processing, invoicing, returns, exchanges, and warranty requests.
- Maintain accurate item records, pricing, and customer data in NetSuite.
- Collaborate with Oracle NetSuite support and internal teams to resolve technical issues.
- Provide team training on NetSuite best practices and new features.
- Develop and execute marketing campaigns to promote Total RESA's products and services.
- Manage and update company website content, including product and category descriptions.
- Maintain social media platforms (LinkedIn, Instagram, Facebook) to showcase projects, success stories, and industry news.
- Create and distribute marketing collateral such as brochures, presentations, and email campaigns.
- Coordinate promotions, trade show participation, and community events.
- Monitor and analyze marketing campaign performance, adjusting strategies to maximize ROI.
- Partner with the sales team to align marketing initiatives with business development goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Number of Employees
1,001-5,000 employees
