NetSuite Administrator

Epromos.Com-posted 3 months ago

Remote • Saint Cloud, MN

Merchant Wholesalers, Durable Goods

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The NetSuite Administrator champions the configuration, support, and continuous improvement of the company's NetSuite ERP platform. This role is vital for optimizing business operations, ensuring system integrity, and supporting organizational efficiency and growth. The NetSuite Administrator will work closely with the NetSuite Business Analyst and Development team members to ensure NetSuite is leveraged effectively to meet organizational goals.

Manage daily configuration, support, and maintenance of the NetSuite platform
Conduct user account maintenance, including creation, modification, and deactivation of users
Assign and adjust roles and permissions to ensure secure and appropriate system access
Perform routine system integrity checks and audits to maintain reliability and optimize uptime
Oversee imports and exports of data as required for business operations
Configure NetSuite to meet organizational requirements with built-in or 3rd party tools
Define custom fields, forms, roles, and page layouts to support business processes
Establish and maintain approval workflows and structures as needed
Maintain data accuracy and consistency through regular audits and cleansing activities
Coordinate and facilitate data migration projects during upgrades or system changes
Manage import and export processes to ensure seamless data flow within NetSuite
Uphold data governance policies and practices for reliable data across systems
Create saved searches, reports, dashboards, and KPIs using NetSuite's native analytics tools
Configure and automate routine reporting to support informed business decision-making
Set up automated system notifications and reminders for key business events
Provide technical support and troubleshooting for NetSuite users
Develop and deliver training sessions, user guides, and documentation to improve adoption and proficiency
Assist with onboarding new users and ongoing education for current users
Troubleshoot user issues and escalate technical problems as needed
Monitor system health and performance, proactively addressing potential issues
Apply system patches and prepare for major upgrades as released by NetSuite
Test new features and communicate changes to users as part of upgrade readiness
Stay updated on NetSuite releases and enhancements for continuous improvement
Assist with system audits, data integrity checks, and ongoing maintenance tasks
Conduct system testing for new configurations, workflows, and customizations
Document technical requirements, system changes, and processes for internal records
Maintain clear records for troubleshooting, compliance, and future system modifications
Ensure compliance with company policies and security protocols, including user access management and audit trails
Manage user access and permissions to safeguard sensitive organizational data
Monitor audit trails and review system activity for accountability and regulatory adherence
Promote and enforce best practices in system security and access control

Minimum 5 years of hands-on experience in NetSuite administration, configuration, and customization in complex environments and with third-party integrations
Proven expertise in configuring and maintaining NetSuite ERP systems, including custom record types, fields, forms, roles, permissions, page layouts, workflows, saved searches, reports, and dashboards
Strong skills in SuiteFlow for workflow automation and NetSuite administrative tools
Deep understanding of NetSuite administrative functions, including user management, role-based permissions, access controls, audit trails, and data governance
Proficiency in performance tuning using native NetSuite techniques for scalability and efficiency
Superior verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders
Strong analytical skills for diagnosing and resolving technical issues
Familiarity with SuiteFlow, SuiteAnalytics, and basic understanding of SuiteScript preferred
Bachelor's degree preferred, or equivalent work experience
NetSuite SuiteFoundation, NetSuite Certified Administrator, or other NetSuite Certifications are a plus

Fully remote position (US only)
Ability to accommodate multiple time zones, with primary ET (EST/EDT) coverage
Dedicated workspace and high-speed internet required
Frequent video conference/email/chat communication

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