C#(.NET), .NET Core,ASP.NET, ASP, SQL Server, Oracle, SSIS, VB Script, Java Script, jQuery, Windows component services and GIT Roles & Responsibilities: Meeting Contractual SLAs for production issue fixes. For Severity 1 tickets - SLA timelines can be as short as 4 hours. Production support can be needed at any time, any day, including night, weekend or holidays. Should have strong estimation skills to estimate the efforts needed to complete the planned changes. Take ownership of the existing system, ensuring its smooth operation and availability to end-users. Collaborate with stakeholders to gather requirements and understand business needs for change requests or enhancements. Analyze, design, and develop solutions to address change requests or enhancements, ensuring they align with business objectives and technical standards. Conduct thorough testing and debugging of applications to ensure high-quality deliverables. Provide technical support and troubleshooting assistance to end-users, resolving any issues or bugs that arise. Stay up to date with industry trends and best practices, continuously improving the system's performance, security, and usability. Collaborate with cross-functional teams, including project managers, business analysts, and product manager, to ensure successful project delivery. Document technical specifications, system configurations, and user guides to facilitate knowledge sharing and future maintenance.