NERA Resource Manager

Marsh McLennan•Wacker, IL

3d•$95,000 - $120,000

About The Position

Since 1961, NERA (https://www.nera.com) has provided unparalleled guidance on the most important market, legal, and regulatory questions of the day. Our work has shaped industries and policy around the world. Our field-leading experts and deep experience allow us to provide rigorous analysis, reliable expert testimony, and data-powered policy recommendations for the world’s leading law firms and corporations as well as regulators and governments. Our experience, integrity, and economic ingenuity mean clients can depend on us in the face of their biggest economic and financial challenges. Role Overview We are seeking a highly organized and detail-oriented Resource Manager in our Chicago or New York City office to oversee and optimize our global scheduling operations. In this role, you will be responsible for managing the scheduling process across various teams, ensuring efficiency, and fostering collaboration to meet operational goals. You will play a crucial role in enhancing resource allocation and maximizing productivity.

Requirements

3+ years of scheduling experience in a professional services/consulting environment.
Proven track record of successfully managing complex scheduling processes and optimizing resource allocation.
Familiarity with consulting workflows and project delivery methodologies.
Strong analytical skills with the ability to leverage data to make informed scheduling decisions.
Exceptional organizational and time management skills, with keen attention to detail.

Nice To Haves

Experience with resource management or project management software (e.g., Monday.com, Big Hand, Elite 3E) preferred.
Project management certification (PMP or equivalent) is a plus.

Responsibilities

Develop and implement scheduling strategies that align with organizational goals and optimize resource utilization.
Collaborate with group leads to forecast scheduling needs and accommodate changes in demand.
Monitor scheduling metrics, utilization, and KPIs to identify areas for improvement and implement corrective actions.
Utilize scheduling software and tools to streamline processes and improve communication across teams.
Act as the primary point of contact for scheduling-related inquiries, resolving conflicts and ensuring smooth operations.
Coordinate and manage the assignment of consultants and staff to projects based on availability, skillsets, and project priorities.
Maintain an accurate resource database with current skill profiles, certifications, and availability statuses.
Collaborate closely with project managers, human capital, and delivery teams to align staffing plans with project timelines and business objectives.
Manage the upkeep and accuracy of resource management tools/systems, ensuring data integrity for availability, skills, and utilization.
Train and support end users on resource management tools and best practices.
Identify and recommend process improvements in resource management practices.
Stay informed of industry trends and best practices in workforce and resource management.