Neighborhood Services Ranger (Full-Time)

Town of Fort Myers Beach Florida • Fort Myers Beach, FL

9d

About The Position

The Town of Fort Myers Beach is seeking a dedicated and community-oriented Neighborhood Services Ranger to join our team. This full-time position plays an important role in supporting community's quality of life, promoting community standards, and serving as a helpful, visible presence throughout the island. The Neighborhood Services Ranger plays a central role in maintaining the safety, cleanliness, and order of the island while fostering positive relationships with residents and visitors. Responsibilities include patrolling all areas within the Town's jurisdiction and neighborhoods from bay to beach, providing immediate response services, enforcing local laws related to parking and island activities, assisting with first aid and shallow water rescues, maintaining a proactive security presence, and representing the Town's brand values. This is a full-time position with a requirement to work one weekend day per week.

Requirements

• High school diploma/GED; and Five (5) years of community, public safety or customer service-related experience.
• FEMA Incident Command System (ICS) and National Incident Management System (NIMS) Training: IS-100.C, IS-200.C, IS-700.B, IS-800 in good standing or ability to obtain certification within 3 months of hire.
• Parking Enforcement Specialist in the State of Florida Certification or ability to obtain within 12 months of employment and maintain that certification.
• Must possess a valid Florida Driver's License with an acceptable driving record.
• Knowledge of local laws and regulations applicable to beach activities, parking, and community services.
• Basic knowledge of first aid, shallow water rescue techniques, and critical incident scene control.
• Basic knowledge of crime scene preservation practices.
• Knowledge of verbal de-escalation strategies ("verbal judo") to mitigate conflicts and maintain public order.
• Knowledge of the tasks, tools, and materials associated with parking enforcement and vehicle operations.
• Familiarity with patrol procedures, witness protocols, and suspicious activity reporting.
• Skills in detailed incident reporting and documentation.
• Strong customer service and conflict resolution skills.
• Ability to work independently and exercise sound judgment under pressure.
• Ability to analyze and interpret safety issues and respond accordingly.
• Ability to maintain professionalism, tact, and courtesy in confrontational or emergency situations.
• Ability to operate various vehicles and equipment, including ATVs.
• Ability to maintain a high standard of personal and professional integrity at all times.
• Physical fitness sufficient for extended patrolling in various conditions.
• Ability and willingness to work on weekends and during high-demand events.

Responsibilities

• Conduct proactive patrols throughout all areas within the Town's jurisdiction, from bay to beach, to ensure public safety, promote compliance with Town Code, and identify, address, and report any infractions or suspicious activity.
• While on patrol, document areas of concern by completing detailed incident reports for follow-up and recordkeeping.
• Provide a highly visible presence to educate and inform the public and deter improper activity.
• Serve as a traffic control officer to maintain safe, efficient traffic flow, mitigate congestion, and respond to traffic disruptions.
• Provide immediate first aid care with upgraded training and equipment; assist in emergency situations as a first responder until relieved by law enforcement or EMS.
• Conduct shallow water rescues as trained and equipped in partnership with the U.S. Coast Guard.
• Initiate contact with suspicious activity, maintain vigilant patrols, and coordinate with LCSO for criminal matters while acting as trained witnesses and securing crime scenes when necessary.
• Apply basic verbal de-escalation techniques during potential conflicts, supporting public safety through non-violent intervention methods.
• Assist in critical incident deployments, scene control, and crowd management at major events or emergencies.
• Monitor and inspect municipal properties to ensure security and proper functioning, reporting any concerns promptly.
• Complete full and detailed incident reports in a timely and professional manner, maintaining accurate documentation.
• Address disputes or concerns among visitors, aiming to de-escalate conflicts amicably; seek law enforcement support as needed.
• Issue parking citations as necessary, focusing first on education and public safety.
• Monitor and address littering and trash disposal issues; encourage recycling and proper environmental practices.
• Report missing signage, hazardous conditions, and other safety concerns to the Emergency Services Director.
• Operate Town vehicles, including all-terrain vehicles, as assigned.
• Assist during emergency situations, including hurricanes, evacuations, and post-storm recovery efforts.
• Attend all assigned meetings, trainings, and Town events.
• Maintain all Town-issued equipment and uniforms in proper condition.
• Follow chain-of-command procedures to ensure organizational effectiveness.
• Perform other related duties as assigned.

Benefits

• Comprehensive health insurance with low deductibles and annual maximums. The Town covers 100% of employee premiums and 50% of dependent premiums.
• Benefits also include employer-paid life insurance, short- and long-term disability coverage, gym membership reimbursement, and more.
• Employees accrue 16 hours of paid leave monthly, plus 1 sick day and a birthday holiday annually.
• The Town observes 14 paid holidays and offers flexible scheduling options to promote work-life balance.
• Immediate vesting in a 401(a)/457(b) pension plan with employer contributions-employees are vested from day one of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED