Neighborhood Office Intern

Redwood Living Inc•Findlay, OH

8d•Onsite

About The Position

The Neighborhood Office Intern supports the daily operations of the neighborhood office while gaining hands-on experience in property management. This role focuses on assisting with apartment home showings, supporting local marketing efforts, and following up with prospective residents. The intern will develop strong customer service and communication skills through regular interaction with prospects, residents, and onsite team members.

Requirements

High school diploma or equivalent
Valid driver’s license
General computer efficiency

Nice To Haves

Exceptional customer service skills
Ability to operate smartphone, tablet, and computers

Responsibilities

Assist with conducting apartment tours for prospective residents
Answer and direct incoming phone calls and emails in a professional manner
Learn and maintain knowledge of neighborhood pricing, specials, and promotions, and communicate updates as needed
Assist with scheduling resident appointments to discuss lease renewals and leasing options
Conduct pre‑move‑in walkthroughs of apartment homes to ensure readiness
Complete and organize move‑in documentation and paperwork
Assist with processing lease applications and communicating next steps to prospective residents
Help ensure community grounds are well maintained and report any concerns to the maintenance team
Follow company standards related to documentation, resident files, budgets, and controlled expenses
Travel between Redwood neighborhoods as needed
Perform other related duties as assigned