Neighborhood Manager II

Redwood Living Inc•Shelby Charter Township, MI

14d

About The Position

The Neighborhood Manager is primarily responsible for showing apartment homes, conducting local marketing efforts, and assisting residents and prospects daily. Additional responsibilities include preparing lease agreements and coordinating resident events. The Neighborhood Manager works alongside the Regional Manager and oversees the maintenance team to provide the best resident experience.

Requirements

High school diploma or equivalent
1 year management experience
Valid driver’s license
General computer efficiency

Nice To Haves

Prior sales or leasing experience
Exceptional customer service skills
Ability to operate smartphone, tablet, and computers

Responsibilities

Conducting apartment home tours to potential prospects
Answering phone calls and emails
Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
Scheduling resident appointments to discuss renewal rates and leasing options
Walking through units prior to resident move-in date
Completing move-in paperwork
Completing all lease applications and notifying prospective residents
Ensuring grounds are well kept and addressing any concerns with maintenance
Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
Traveling between Redwood neighborhoods may be required
Overseeing on-site staff, assisting in hiring, disciplinary actions, and approving bi-weekly timecards
Being accessible for calls or emergencies outside regular hours as needed
All other related duties, as assigned