Neighborhood Engagement Coordinator

City of New York•New York City, NY

About The Position

ABOUT THE CAMPAIGN FINANCE BOARD The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. ABOUT THE DEPARTMENT The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach. The intention of this team’s work is to create pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy. Only then can we authentically increase civic participation and mobilize our communities beyond just voting. JOB DESCRIPTION We are seeking two Engagement Coordinators to join the Neighborhoods Team, which is focused on building trusting relationships with community partners and delivering in-language voter education to voters that speak a language other than English (LOTE) in low voter turnout neighborhoods. The Neighborhoods Team works with community-based organizations, faith-based institutions, libraries, businesses, local groups, and other community partners to disseminate key election information and offer educational workshops covering topics such as Why Vote, How to Vote, Voting Rights, Voter Protections, and more. The Engagement Coordinators will play a critical role in enhancing our civic engagement education and services for community-based organizations in the NYC Votes priority neighborhoods of South Bronx, North & Central Queens, or East New York. Each Coordinator will take leadership over the implementation of education and engagement strategy in one of these neighborhoods. The role will also support the Partnerships and Outreach team in building and maintaining strong internal systems to organize and track partnership development. The Engagement Coordinator will work closely with the Neighborhoods Team to identify and forge relationships with key stakeholders. They will be tasked with understanding, tracking, and meeting community needs through the provision of resources and materials, education delivery, event execution, among other engagement and education approaches. The Engagement Coordinators will also work closely with Public Affairs staff to assist in the overall development of resources and materials and coordination of services. We are looking for someone energized about on-the-ground community engagement with strong relationship and trust-building skills, project management, and organizational skills. We seek to work with someone passionate about making the voting process inclusive for those most marginalized in our society. Ideally, this candidate is aware or interested in deepening their understanding of how racism, ableism, classism or other oppressions show up in the voting process. We believe that a diversity of experiences and perspectives will help us build stronger teams. We strongly encourage people of color/the global majority, LGBTQ people, people with disabilities, and people with other marginalized identities to apply. Members of our team are committed to modeling the values of collaboration and actively seek to disrupt harmful patterns in government service. The Partnerships and Outreach team believes in the redistribution of power and resources to community members who are most impacted by the systemic issue of low-voter turnout. We encourage anyone who shares these values to apply. Applications must include a cover letter that specifies your preferred priority neighborhood.

Requirements

Knowledge of and experience in working with strategically overlooked communities, specifically in one of the NYC Votes priority neighborhoods of South Bronx, North Central Queens, or East New York
Knowledge of civics or policy issue areas impacting communities
Understanding or experience with New York City systems such as government, libraries, advocacy and nonprofit organizations, criminal legal system, etc.
Interest in democracy, politics, elections, community organizing, and/or social justice
Public Speaking & Facilitation: demonstrated skill and experience teaching/facilitating workshops to diverse audiences.
Relationship-Building: clearly communicate with partners and stakeholders and build authentic relationships rooted in trust and understanding.
Project Management: strong organizational skills, ability to follow procedures and consistently track data and metrics, and comfort coordinating and collaborating with diverse internal and external stakeholders.
Communication: can express themselves clearly with an emphasis on cultural awareness and diverse partner/audience needs.
Accountability: Hold themselves and partners accountable, open to giving and receiving constructive feedback and engaging in disagreement productively.
Software: Proficient with Microsoft Suite.
Can understand the feelings, motivations, and challenges of team members and partners as humans first.
Can travel independently to events across New York City, often outside of regular work hours. This is necessary to participate in community events reaching out priority neighborhoods. Car service is provided by the office in certain circumstances.
A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or
Education and/or experience equivalent to “1” above.

Nice To Haves

Location (preferred): Lives in and operates from one of NYC Votes priority neighborhood clusters of South Bronx, North Central Queens, or East New York
Community: Existing engagement in the New York City community, including local businesses, government, libraries, advocacy or volunteer groups, etc.
Software: Proficient with Salesforce, Google Suite, Monday.com, Zoom, and Lattice
Data and Analytics: Ability to analyze, aggregate, manipulate, and present data outcomes.
Strategic Perspective: can understand the larger organizational goals and engage in planning & reflecting on community needs in this context
Minimum 2 years of relevant experience

Responsibilities

Develop and implement a tailored partnership plan for key partners serving immigrants and people that speak a language other than English (LOTE) based on partnership criteria, neighborhood demographics, language(s) spoken, etc.
Serve as the primary liaison between these partner organizations and the Campaign Finance Board (CFB) as it relates to delivering requested resources and materials, scheduling and delivering educational sessions, conducting follow up, providing election-related updates and questions, etc.
Participate in events hosted by partner organizations and promote civic engagement opportunities.
Manage Partner accounts, contacts, and metrics in internal databases.
Incorporate new learnings regarding partners and immigrant voters into the overall team and division strategy.
Travel to sites across the city to deliver trainings, meet with community stakeholders, and serve as a source of credible information for communities across NYC
Deliver education based on audience needs which may include various formats depending on trust, safety, engagement-level, and other aspects of the audience (conversation circles, presentations, classroom-style activities, etc.)
Develop paid educational programming with key partners and coordinate invoicing and purchases for education related activities in collaboration with Supervisor and Finance Department.
Work with Training Coordinator to develop and implement various methods to collect and incorporate audience feedback including real-time survey, pre and post event surveys, follow up phone calls, etc.
Work with Marketing and Communications team to update trainings and resources to ensure they are up-to-date with election information and tailored to specific audience needs
Work with partners and internal staff to coordinate logistics for workshops, materials delivery, and other events, and support collaborative interdepartmental projects.
Manage and maintain comprehensive partner data within the internal database, including up-to-date contact information, organizational affiliations, partnership tags, engagement history, and accurate partner list segmentation.
Work with Neighborhoods Manager to track metrics and measures of success for education delivery; create reports and tools to assess impact
Propose and implement new ideas or processes to manage and maintain a strong partner portfolio
Adhere to the agency’s code of conduct, COIB guidelines, ethics code, EEO and Accessibility policies, dress code, teleworking policies, and any applicable local, state, federal rules, regulations, laws and policies.
Perform assigned tasks and special projects (occasionally, when deemed necessary by supervision) in service (or in furtherance) of the agency’s mission and strategic plan.
Attend full staff meetings, division and unit meetings, strategic planning retreats, agency events.
Perform tasks related to assigned Objectives and Key Results by assigned due dates.
Work with Policy and Research to utilize data and reports to develop strategy for voter engagement in East Brooklyn, South Bronx, or North Central Queens
Play a key role in the agency-level projects and programs by participating and delivering specialized knowledge and providing input on new projects