Neighborhood Administrator - Affordable Housing
About The Position
We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together. YOUR ROLE AND IMPACT Some companies call them “Property Administrators,” but at Prometheus our Affordable Housing Neighborhood Administrators do so much more. Our Affordable Housing Neighborhood Administrators focus on the Below Market Rate (BMR) administration in our Bay Area, California Portfolio and your role is a constant blend of: Financial & Administrative Management – Oversee key financial processes including rent collections, ledger reviews, invoice tracking, and final account statements. Ensure all administrative records are accurate, organized, and compliant with company standards. Leasing & Resident Support – Partner with the leasing team to qualify future Neighbors by verifying applications, conducting credit investigations, and preparing lease documentation. Provide exceptional customer service by addressing resident questions on policies, charges, and general inquiries. Affordable Housing & Compliance Expertise – Serve as the team’s go-to expert on affordable housing programs. Certify new BMR lease files, complete annual recertifications, and audit files to ensure compliance with governing agencies and current regulations. Reporting & Program Oversight – Prepare and deliver regular compliance reports to key stakeholders, including updates to regulated BMR pricing, audit results, identified compliance needs, and program improvements. HERE'S MORE OF THE NITTY GRITTY Your Cultural Traits - Although we’re a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador.
Requirements
- You have at least one year of experience administering affordable programs such as Low-Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs.
- You have working knowledge of eviction laws, Fair Housing mandates, and other legal issues affecting property management.
- Team Oriented
- Communicator
- Entrepreneurial
- Passionate
- Self-Starter
- Creative
- Principled
- Brand Ambassador.
- A Bachelor’s degree is preferred and a High school diploma or general education degree (GED) is required.
Responsibilities
- Oversee key financial processes including rent collections, ledger reviews, invoice tracking, and final account statements.
- Ensure all administrative records are accurate, organized, and compliant with company standards.
- Partner with the leasing team to qualify future Neighbors by verifying applications, conducting credit investigations, and preparing lease documentation.
- Provide exceptional customer service by addressing resident questions on policies, charges, and general inquiries.
- Serve as the team’s go-to expert on affordable housing programs.
- Certify new BMR lease files, complete annual recertifications, and audit files to ensure compliance with governing agencies and current regulations.
- Prepare and deliver regular compliance reports to key stakeholders, including updates to regulated BMR pricing, audit results, identified compliance needs, and program improvements.
Benefits
- Fully Paid Benefits Including Eligible Dependents (you read that right, Prometheus pays 100% of healthcare, vision, and dental insurance premiums for all Prometheans and their families)
- Life insurance
- Accidental Death & Dismemberment Insurance
- Long Term Disability
- Behavioral Health Program Accessible 24/7
- Tax-Free Flexible Spending Accounts
- 401(K) Retirement Plan with Employer Matching
- Recognition & Rewards Program (Torch)
- Vacation: 10 days per year with accrual increasing over time
- Anniversary Vacation Bank Granted at Tenure Milestones
- Sick Leave: 9 days per year
- 12 paid holidays, including your birthday!
- Paid Volunteer Time
- Housing discounts
- Educational Assistance, Tuition Reimbursement, Loan Repayment, and Scholarship Awards
- Referral Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
