Navigator II

Community Bridges, INC • Phoenix, AZ

103d

About The Position

The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator II will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Requirements

• High school diploma or GED is required.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• 1-3 years of full-time Health Care related work experience preferred.
• 1-3 years of substance abuse/mental health recovery-oriented service preferred.
• Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required.
• Must possess a current valid driver's license and provide a 39-month MVR.

Nice To Haves

• Associate degree (or higher) in a field related to Behavioral Health is preferred but not required.
• Experience in behavioral and medical crisis situations.

Responsibilities

• Enhance the likelihood of success for clients by identifying and reducing barriers.
• Connect clients with needed services and resources.
• Conduct outreach and engagement with individuals needing additional support.
• Provide case management and ongoing wrap around supportive services.
• Map out appropriate next steps for individuals accessing various services.
• Document and track required patient interactions according to relevant codes and policies.

Benefits

• Generous PTO accrual (5 weeks)
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/Critical Illness
• Pet Insurance
• Dependent Care Savings, Health Care Savings
• 401K with employer match - 100% vested upon enrollment
• Wellness programs
• Tuition Reimbursement and Scholarship Programs
• Very Competitive pay rates

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees