Navigator II

Community Bridges, INC•Phoenix, AZ

1d•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency operating throughout Arizona, providing residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is recognized as a premiere non-profit provider of substance use and behavioral health programs, utilizing cutting-edge, evidence-based models for prevention, education, and treatment. The Navigator II's primary responsibility is to enhance client success, identify and reduce barriers, and connect individuals with necessary services and resources. This role involves working with clients needing additional support and engagement, conducting outreach, engagement, case management, and providing ongoing wrap-around supportive services. The Navigator II will also guide individuals in accessing various services to achieve sustained success. As part of a multi-disciplinary team, the Navigator II is responsible for documenting and tracking patient interactions in compliance with the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific program requirements.

Requirements

Highschool diploma or GED
Minimum of 12 months of recovery from substance use and/or mental health disorders
Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role
Current valid driver's license
Ability to provide a 39-month MVR
Arizona Fingerprint Clearance card (program specific)
Clear 39-month Motor Vehicle Record

Nice To Haves

Associate degree (or higher) in a field related to Behavioral Health
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations
1-3 years of substance abuse/mental health recovery-oriented service

Responsibilities

Enhance the likelihood of success for clients
Identify and reduce barriers for clients
Connect clients with needed services and resources
Conduct outreach
Conduct engagement
Conduct case management
Provide ongoing wrap around supportive services
Map out the most appropriate next steps for individuals who may need assistance in accessing various services to achieve ongoing success
Document and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program