Navigator II

Community Bridges, INC•Phoenix, AZ

14h•Onsite

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency operating throughout Arizona, providing residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is recognized as a premiere non-profit provider utilizing cutting-edge, nationally recognized, evidence-based models for prevention, education, and treatment. The Navigator II's primary role is to enhance client success, identify and reduce barriers, and connect individuals with necessary services and resources. This position involves working with clients needing additional support and engagement, conducting outreach, engagement, case management, and providing ongoing wrap-around supportive services. The Navigator II will also assist individuals in mapping out appropriate next steps for accessing various services to achieve ongoing success. This role is part of a multi-disciplinary team and requires meticulous documentation and tracking of patient interactions in accordance with the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific program requirements.

Requirements

Highschool diploma or GED is required
Minimum of 12 months of recovery from substance use and/or mental health disorders required
Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required
Must possess a current valid driver's license
Must be able to provide a 39-month MVR

Nice To Haves

Associate degree (or higher) in a field related to Behavioral Health
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations
1-3 years of substance abuse/mental health recovery-oriented service

Responsibilities

Enhance the likelihood of success for clients
Identify and reduce barriers for clients
Connect clients with needed services and resources
Conduct outreach
Conduct engagement
Perform case management
Provide ongoing wrap-around supportive services
Map out the most appropriate next steps for individuals who may need assistance in accessing various services to achieve ongoing success
Document and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program