Navigator II

Community Bridges, INCPhoenix, AZ
3d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. Navigator ll This is a seasonal role, active during peak heat periods from May to October. However, there may be potential for continued employment if suitable roles become available within the agency. If you’re passionate about serving your community and eager to make a difference, we encourage you to apply and join us in protecting our neighbors during these critical times. Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator II will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program. In this role, you will be on the front lines of delivering lifesaving support to vulnerable populations affected by extreme heat. You will collaborate with community members, local service providers, and internal teams to distribute resources, share information, and connect people in need with the appropriate services. This position requires a strong commitment to community engagement, empathy, and responsiveness to the urgent needs of individuals experiencing or at risk of heat-related health issues.

Requirements

  • Highschool diploma or GED is required.
  • Minimum of 12 months of recovery from substance use and/or mental health disorders required.
  • Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required.

Nice To Haves

  • Associate degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.
  • 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
  • 1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.

Responsibilities

  • Enhance the likelihood of success for clients
  • Identify and reduce barriers for clients
  • Connect clients with needed services and resources
  • Conduct outreach
  • Conduct engagement
  • Conduct case management
  • Provide ongoing wrap around supportive services
  • Map out the most appropriate next steps for individuals needing assistance
  • Document and track required patient interactions

Benefits

  • Generous PTO accrual (5 weeks!),
  • Medical, Dental, Vision, Disability, Life, Supplemental plans
  • Hospital indemnity/ Critical Illness,
  • Pet Insurance,
  • Dependent Care Savings, Health Care Savings,
  • 401K with employer match - 100% vested upon enrollment,
  • Wellness programs,
  • Tuition Reimbursement and Scholarship Programs, incentives, and more!
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