Natural Helper

International Rescue Committee • Miami, FL

385d • Remote

About The Position

The Natural Helper will assist the Youth Caseworker in providing essential services to immigrant children and their families, ensuring their safe integration into the community. This part-time role involves coordinating services, managing cases, and connecting families to appropriate resources within Miami-Dade County.

Requirements

• Excellent communication and writing skills
• Bilingual ability in English and Spanish
• Organized with attention to detail
• Able to work independently and under pressure
• Creativity and initiative to follow through on projects
• Strong desire to help people and enthusiasm for working in a multi-cultural setting
• Computer literacy - preferably with PC systems
• Valid driver's license, reliable access to an insured vehicle
• High school diploma or equivalent required

Nice To Haves

• Relevant professional experience in human services field preferred
• Demonstrated success working and communicating effectively in a multi-cultural environment
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively
• Attention to detail and accuracy in work product
• Proficient in Microsoft Office applications (Word, Excel, Outlook)

Responsibilities

• Ensure clients are properly enrolled in the program's internal intake system (Trust Central)
• Assist with accepting referrals, managing active cases, and contacting sponsors and families as directed by the assigned caseworker
• Maintain data on all clients enrolled in the program and all dismissed clients, including actions taken with youth, sponsor, and referring organization in the form of progress/case notes
• Assist with filing, closing, and with overall daily maintenance of records found in either the physical case file and/or on Trust Central
• Assist with managing and updating resource spreadsheet
• Assist program staff with preparing home visit documentation including locating case specific resources/services prior to a scheduled home visit
• Assist with making referrals to partnering organizations
• Attend all organizational required trainings
• Assist with the submission of monthly stabilization fund and Contributions In-kind (CIK) reports, and quarterly unduplicated client reports
• Other duties as assigned

Benefits

• 10 sick days
• 10 US holidays
• 20-25 paid time off days depending on role and tenure
• Medical insurance starting at $143 per month
• Dental starting at $6.50 per month
• Vision starting at $5 per month
• FSA for healthcare and commuter costs
• 403b retirement savings plans with immediately vested matching
• Disability & life insurance
• Employee Assistance Program available to staff and their families

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED