National Sales Small Business Specialist Branch Support (Banker) Tempe AZ

U.S. Bank • Tempe, AZ

86d • $25 - $34

About The Position

The National Sales Small Business Specialist will be responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues less than $2.5 million. Primary responsibilities include outbound calling activities while leveraging digital tools and building strong human connections to offer solutions to business customers. May also include servicing, account opening and maintenance for customers within the segment. Source of referrals opportunities will be through digital or direct mail marketing lead lists, along with internal and external partners.

Requirements

• Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
• Typically has a Bachelor’s degree or equivalent work experience.
• Three or more years of customer service, sales and/or prospecting experience.

Nice To Haves

• Comprehensive knowledge of applicable bank and branch policies, procedures and support systems.
• Comprehensive knowledge of cash flow management and business credit underwriting.
• Demonstrates strong written and verbal communication skills.
• Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations.
• High call volume inbound and outbound experience.

Responsibilities

• Demonstrate excellent customer service in accordance with U.S. Bank Core Values.
• Provide comprehensive financial solutions to small businesses with annual revenues less than $2.5 million.
• Conduct outbound calling activities leveraging digital tools.
• Build strong human connections to offer solutions to business customers.
• Service, open, and maintain accounts for customers within the segment.
• Source referral opportunities through digital or direct mail marketing lead lists.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees