National Product Trainer - SI

Abbott Laboratories•Lewes, DE

2d•Remote

About The Position

Structural Heart National Product Trainer - SI About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Free medical coverage for employees via the Health Investment Plan (HIP) PPO. An excellent retirement savings plan with high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity Structural Heart Business Mission: Why we exist Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease. This is a remote position requiring 75% travel. The National Product Trainer – SI position is a field-based position is responsible for enhancing Abbott’s ability to sell trans-catheter structural heart devices and procedures through field and customer training to optimize procedural outcomes, efficiencies, and adoption. This position is geographically based and spends significant time in the field with customers. Strong leadership and teamwork skills are required. The position requires experience and knowledge to integrate with sales management, marketing, R&D, clinical science, clinical operations, and other cross functional groups. This position also requires project and program management skills for the development and execution of field and customer product training programs. What You’ll Work On As a member of the Structural Heart Training team, the job requires the following responsibilities: Teamwork Integration with Abbott’s Product Training department team members to develop programs, content, and curriculum needed to authorize new sites, physicians and Abbott proctors for optimizing clinical outcomes, efficiencies, and program development Collaboration and alignment with commercial leadership and marketing Member of R&D product design teams as needed Collaboration with Clinical as needed Leadership skills Drive alignment with sales leadership on key strategic training needs (new hires/sites, product launches, challenging outcomes, etc). Ability to work confidentially for individual product performance assessments and coaching. Collaboration with KOL physicians and Abbott cross-functional teams (R&D, Clinical, Marketing, etc.) for alignment on critical training initiatives Interpersonal, Presentation, and Implementation Skills Commercial training skillsets to implement adult learning principles for Abbott field representative and physician trainees Work one-on-one with new hires, existing Abbott field representatives, or physician heart team members to support outcomes and efficiencies along with best practices Present and train at Abbott field and customer educational programs Product, procedure, and screening training content creation Program Management Own training course design, presenter, content, and logistics as needed to support commercially available devices Analytics Monitor product performance outcomes for additional training or product design input Content Creation Development of training curriculum for commercial devices. Working with KOL thought leaders, R&D, Training, Clinical Engineering to create new training content. This position is accountable for US SI product technical training for field partners and customers to ensure optimal outcomes with appropriate compliance. In-depth product knowledge, program management, and commercial training skillsets are required. Ongoing cross-functional team partnerships with Commercial leadership, MD KOLs, Marketing, R&D, Clinical Engineering, Clinical Science, Quality, and others are also critical for successful plans and implementation. Field-based customer interactions for training and challenging case diagnosis/solutions will also facilitate optimal clinical outcomes & efficiencies. All locally learned training and best practices will be transformed into training curriculum.

Requirements

Bachelor’s degree plus 5+ years of related work experience with a good understanding of specific functional area(s) or an equivalent combination of education and work experience.
Training experience preferred.
Direct experience working with and training physician customers.
A clinical background and/or strong clinical knowledge and aptitude.
Program management experience.
Strong communication skills, specifically an ability to deliver effective training to large and small audiences.
Ability to work with several levels within the organization and in cross functional teams.
Solid understanding and application of business concepts, procedures, and practices.
Working knowledge of Microsoft office applications.
75% travel is required.

Responsibilities

Integration with Abbott’s Product Training department team members to develop programs, content, and curriculum needed to authorize new sites, physicians and Abbott proctors for optimizing clinical outcomes, efficiencies, and program development
Collaboration and alignment with commercial leadership and marketing
Member of R&D product design teams as needed
Collaboration with Clinical as needed
Drive alignment with sales leadership on key strategic training needs (new hires/sites, product launches, challenging outcomes, etc).
Ability to work confidentially for individual product performance assessments and coaching.
Collaboration with KOL physicians and Abbott cross-functional teams (R&D, Clinical, Marketing, etc.) for alignment on critical training initiatives
Commercial training skillsets to implement adult learning principles for Abbott field representative and physician trainees
Work one-on-one with new hires, existing Abbott field representatives, or physician heart team members to support outcomes and efficiencies along with best practices
Present and train at Abbott field and customer educational programs
Product, procedure, and screening training content creation
Own training course design, presenter, content, and logistics as needed to support commercially available devices
Monitor product performance outcomes for additional training or product design input
Development of training curriculum for commercial devices. Working with KOL thought leaders, R&D, Training, Clinical Engineering to create new training content.

Benefits

Career development with an international company where you can grow the career you dream of.
Free medical coverage for employees via the Health Investment Plan (HIP) PPO.
An excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

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