About The Position

The National Facilities Manager will be responsible for overseeing all facilities-related projects and operations across our network. This is a strategic, project management–driven role — ensuring consistent quality, safety, and efficiency across all sites while managing a variety of capital improvement projects. This position will require approximately 50% travel to inspect sites, supervise vendors, and ensure work is completed to standard.

Requirements

  • Experience managing a national real estate footprint, preferably within education, retail, or hotel systems.
  • Willingness to roll up sleeves and help build the facilities management program from the ground up.
  • Experience partnering with Real Estate Development, Finance, and Compliance teams.
  • Ability to balance strategic planning with hands-on project management.

Nice To Haves

  • Startup experience is a plus.

Responsibilities

  • Develop and implement a standardized post-construction facilities management framework across all campuses.
  • Manage utilities setup and management.
  • Ensure facilities safety and compliance.
  • Oversee janitorial and sanitation services.
  • Plan for capital and deferred maintenance.
  • Handle repairs and maintenance.
  • Create and enforce standards.
  • Prepare new campuses for readiness.
  • Create and maintain long-term capital improvement plans for each site.
  • Oversee multiple projects simultaneously, balancing timelines, budgets, and priorities.
  • Implement a streamlined work order management system for both preventative and repair-based maintenance requests.
  • Source, evaluate, and negotiate MSAs with vendors and service providers nationwide.
  • Build strong local vendor networks in each geography.
  • Monitor vendor performance to ensure compliance with service agreements and quality standards.
  • Review lease agreements regarding maintenance and coordinate with landlords and campus operations team accordingly.
  • Lead all major repair projects from planning to completion, coordinating with our Real Estate team as needed.
  • Coordinate with architects, engineers, and contractors to ensure adherence to scope, budget, and timelines.
  • Conduct on-site inspections to verify and resolve issues.
  • Develop and allocate the national facilities budget, including capital expenditures and ongoing maintenance costs.
  • Partner with Finance to monitor spending, identify cost efficiencies, and support budget performance.
  • Ensure all facilities meet applicable safety, accessibility, and building regulations (OSHA, ADA, fire safety).
  • Implement and monitor preventive maintenance programs to reduce risk and downtime.
  • Lead periodic safety and compliance audits, annual inspections, and remediations.
  • Work cross-functionally with our Real Estate Development, Education, and Compliance teams to support our design standards and systematize facilities management.
  • Stay exceptionally organized and responsive to HQ and on-site inquiries, needs, and emergencies.
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