National Director, Field Reimbursement

Revolution Medicines•Redwood City, CA

12d•Remote

About The Position

Revolution Medicines is a clinical-stage precision oncology company focused on developing novel targeted therapies to inhibit frontier targets in RAS-addicted cancers. The company’s R&D pipeline comprises RAS(ON) Inhibitors designed to suppress diverse oncogenic variants of RAS proteins, and RAS Companion Inhibitors for use in combination treatment strategies. As a new member of the Revolution Medicines team, you will join other outstanding Revolutionaries in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway. The Opportunity: The Director, Field Reimbursement will lead the strategy, development, and execution of the Field Reimbursement Team to support the launch and lifecycle management of Revolution Medicine’s approved therapies. This leader will build, manage, and mentor a national team of Field Reimbursement Directors (FRDs) to ensure patients, providers, and accounts receive timely, compliant support navigating access, reimbursement, and affordability pathways. This role requires a strategic, hands-on leader with deep expertise in oncology market access and a passion for ensuring no patient is left behind.

Requirements

Bachelor’s degree required; advanced degree (MBA, MPH, or health-related field) preferred.
8–12+ years of experience in oncology market access, field reimbursement, or patient services, with 3+ years leading field teams.
Proven experience supporting specialty or oral oncology launches (start-up or high-growth environments strongly preferred).
Deep understanding of payer dynamics, specialty pharmacy and distribution models, reimbursement processes, and patient support program operations.
Exceptional leadership, analytical, communication, and cross-functional influencing skills.
Demonstrated ability to lead national teams and collaborate effectively across functions.
Willingness to travel 40–60% for field rides, launches, account engagements, and cross-functional meetings.
Strategic Leadership & Execution.
Patient-Centric Mindset.
Cross-Functional Collaboration.
Operational Excellence.
Analytical and Data-Driven Decision Making.
Compliance & Ethical Integrity.

Responsibilities

Build and lead a high-performing national team of FRDs.
Define team accountabilities, hiring profiles, performance metrics, and engagement models.
Establish clear KPIs for patient access, issue resolution time, documentation quality, and account satisfaction—ensuring all FRDs meet or exceed expectations.
Drive a culture of urgency, ownership, and patient-centricity through coaching, field rides, dashboard reviews, and performance management.
Ensure FRDs proactively identify, triage, and escalate complex access challenges—including PA delays, denials, appeals hurdles, specialty pharmacy routing issues, and affordability barriers, and more.
Build and oversee standardized escalation frameworks with the HUB, specialty pharmacies, payer teams, and field partners to ensure rapid and compliant issue resolution.
Maintain visibility into high-priority or at-risk cases, ensuring swift cross-functional engagement and timely resolution.
Implement and manage data dashboards tracking patient access milestones (benefit verification, PA status, appeals, specialty and noncommercial pharmacy dispense timing).
Lead and set expectations for transitioning all EAP patients with urgency upon FDA approval.
Monitor all patient cases for delays or bottlenecks, ensuring immediate FRD follow-up for unresolved cases.
Enforce rigorous documentation standards to ensure access barriers are tracked, addressed, and compliantly resolved in alignment with a “no patient left behind” mindset.
Provide coaching, training, and ongoing development to FRDs.
Foster a culture grounded in compliance, customer centricity, urgency, and collaboration.
Develop the national FRD launch strategy aligned with HUB, distribution strategies, Market Access, and Corporate strategies.
Partner cross-functionally with Market Access, Patient Services, Trade/Distribution, Marketing, Sales, and other teams as needed to ensure seamless patient initiation and continuity of therapy as prescribed.
Design and refine FRD role scope, field standards, KPIs, reporting structures, and rules of engagement.
Identify and communicate regional access challenges and insights to shape brand strategy, messaging, and resource planning.
Oversee provider and account engagement to resolve access barriers (coverage, coding, billing, SP coordination, and appeals education).
Ensure FRDs provide non-promotional, compliant education on coverage, reimbursement, and financial assistance pathways.
Establish clear field escalation workflows with HUB, specialty pharmacy partners, field sales, and other internal stakeholders.
Monitor field performance across regions and adjust tactics based on real-time insights and evolving market dynamics.
Partner closely with the Patient Services team to ensure service design, SLAs, and escalation paths support the oral oncology launch.
Collaborate with PAP, copay, and distribution partners to ensure FRDs understand and appropriately communicate program offerings.
Work with Trade/Distribution to uncover SP insights and national account dynamics impacting access.
Serve as the key Field Access & Reimbursement voice across brand leadership, Market Access, and cross-functional launch teams.
Ensure all FRD activities align with legal, regulatory, and compliance standards for oncology field reimbursement roles.
Maintain and enforce “Rules of the Road,” including field engagement parameters, documentation standards, and coordination with Sales and Medical Affairs.
Lead training on compliant communication related to access, reimbursement, affordability, and patient support services.
Analyze field insights to identify systemic barriers, payer trends, and opportunities to accelerate patient access.
Partner with analytics and Patient Services teams to develop dashboards and performance reporting.
Track and report KPIs, including access resolution times, appeal outcomes, account satisfaction, and FRD productivity.
Present field insight summaries and strategic recommendations to senior leadership.