National Builder Manager - Mortgage and Builder Experience Required

Truist • Greensboro, NC

98d

About The Position

The National Builder Manager (NBM) is a senior-level strategic and execution-focused role responsible for driving profitable originations, manages KPIs, ROI, and builder engagement across the company’s footprint. This role supports local and national builder, realtor partnership opportunities, develops scalable strategies, and partners with regional sales leaders and mortgage originators to grow production within the builder and real estate referral ecosystem.

Requirements

• 10 years in mortgage lending, builder partnerships, or business development leadership.
• Demonstrated ability to influence cross-functional teams and lead through a matrixed environment.
• Deep understanding of LMI/MMCT strategy, CRA/RESPA compliance, and affordable lending programs.
• Strong presentation and communication skills with ability to represent the brand internal and external.
• Proven experience in a strategic, execution-focused role with a track record of driving significant business growth.
• Exceptional communication, presentation, and negotiation skills.
• Demonstrated ability to build and maintain strong relationships at all levels.
• Proficiency of CRM software and Microsoft Office Suite.
• Self-motivated, results oriented, and able to work independently in a fast-paced environment.
• Willingness to travel nationally (25-40%).

Responsibilities

• Develop and implement a comprehensive national builder strategy to drive profitable mortgage originations and expand market share.
• Provide support and guidance to DSMs, ASMs, PSMs, CLMMs, and MLOs to support builder partnerships and create consistent sales behaviors across divisions.
• Operational oversight in collaboration with internal teams such as operations and marketing to ensure a seamless and efficient process for builder partners and homebuyers.
• Partner with the Director of REL Program Execution to cascade best practices, deploy high-impact sales tactics, and implement scalable playbooks for builder success.
• Identify market expansion opportunities and work with internal stakeholders to deploy programs that support origination growth in both core and emerging markets.
• Manage the ROI for all National Builder Partnerships, analyzing costs against revenue generated.
• Advance the organization’s inclusive lending strategy by identifying builder opportunities in LMI and MMCT census tracts.
• Build and maintain strong, collaborative relationships to ensure alignment on business goals and maximize partnership opportunities.
• Own the responsibility for the performance of the National Builder Channel, tracking and analyzing key performance indicators.
• Use data-driven insights to monitor builder performance and influence decision-making with internal leadership.
• Partner with internal marketing to build national campaigns and engagement strategies tailored to builders.

Benefits

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
• Tax-preferred savings accounts.
• 401k plan.
• No less than 10 days of vacation during the first year of employment.
• 10 sick days.
• Paid holidays.
• Defined benefit pension plan, restricted stock units, and/or a deferred compensation plan may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees