National Applications Specialist - Automation - Remote – 80% Travel

Danaher Corporation • Nashville, TN

1d • Remote

About The Position

The National Applications Specialist - Automation at Beckman Coulter Diagnostics, a Danaher operating company, is responsible for implementing moderate to large-scale diagnostic laboratory Automation systems, including network interfacing. This role involves communicating and collaborating cross-functionally with field service and project management, partnering with Field Specialists and peers, often remotely. Specialists will assist in developing effective workflows and supporting processes through experience, influence, and gaining agreement with customers. This position is part of the National Service Support Team covering the United States, specifically within the National Automation team, and reports to the Automation NSS Supervisor/Manager. It is a fully remote position, requiring the candidate to be located within one hour of a major metropolitan airport in the United States.

Requirements

• Bachelor's degree in Medical, Biological Sciences, or Engineering, or other related technical major, with 3+ years relevant industry or military experience; OR Associates Degree in similar disciplines with 5+ years relevant industry or military experience
• Operational experience with Diagnostics laboratory instrumentation
• Demonstrated ability to lead, influence and collaborate across customer account and business functions through a proven ability in customer-facing interpersonal communication and facilitation skills
• Must have a valid driver's license with an acceptable driving record
• Must have a valid U.S. Passport
• Ability to regularly lift, move, slide, raise and/or place up to 50lbs
• Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms

Nice To Haves

• Diagnostics Laboratory Automation Applications experience highly preferred
• Strong computer skills (MS Office), knowledge and network/LIS communication and troubleshooting skills

Responsibilities

• Develop expert software and applications skills to support laboratory automation systems, providing technical guidance to field support teams with limited degree of supervision
• Execute implementation processes that create reference level customers
• Communicate complex concepts effectively to both internal and external customers serving as a technical expert, directing and facilitating work activities of others
• Provide advanced applications and workflow troubleshooting, both on-site and via remote phone support, to customers, Field Applications and Hardware Specialists
• Utilize mentoring and training abilities to transfer vital system knowledge and operational skills to customers and front-line support personnel

Benefits

• comprehensive, competitive benefit programs that add value to our lives
• health care program
• paid time off
• medical/dental/vision insurance
• 401(k)
• bonus/incentive pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees