Hub Pen Company LLC-posted 10 days ago
Full-time • Mid Level
Hybrid • Braintree, MA
251-500 employees

At HPG Brands, we’re not just selling promotional products — we’re creating lasting impressions. As a National Account Manager, you’ll be at the forefront of our largest growth engine, partnering with some of the most influential distributor brands in the country. You’ll drive strategic account engagement, support senior sales leadership, and play a key role in the continued expansion of our national footprint. If you're a relationship-builder, data-driven closer, and solutions-first thinker, this is your seat at the table.

  • Manage, support, and grow business with HPG’s top national accounts.
  • Consistently meet or exceed sales targets and KPIs in your assigned account portfolio.
  • Partner with Directors of National Accounts and other sales team departments to build strategic account plans and execute against them.
  • Own the client experience through consistent outreach: Typically, 50+ monthly virtual presentations and 50+ daily outbound touchpoints (calls, emails, LinkedIn, etc.).
  • Attend quarterly business reviews, becoming a trusted partner for customer growth and success.
  • Serve as a reliable secondary point of contact when National team is in the field and travels to offices, events, national shows for support.
  • Proactively present product trends, seasonal campaigns, and merchandising ideas using virtuals, storyboards, and samples.
  • Educate customers on our best-in-class tools and support resources.
  • Deliver accurate and timely quotes and manage requests with urgency.
  • Serve as the bridge between sales, production, operations, and customer experience to solve complex client challenges.
  • Support Director of Sales and Director of National Accounts teams with account-specific initiatives such as proactive samples, pitch decks, and fast-tracking orders.
  • Represent HPG at industry events and select trade shows to strengthen national visibility when necessary and needed.
  • Maintain a healthy, qualified pipeline using CRM best practices.
  • Identify new business opportunities within existing accounts and continuously push for expansion.
  • Follow up post-order to ensure customer satisfaction and build loyalty.
  • Proven track record in B2B sales, strongly preferred with past National promotional products or branded merchandise industry.
  • Expert-level communication skills — both virtual and in-person.
  • Highly organized with strong time management and follow-through.
  • Strategic mindset with the ability to adapt quickly to changing customer needs.
  • A natural connector who builds long-term relationships and opens new doors.
  • Self-starter with the ability to work independently while contributing to team success.
  • Tech-savvy and familiar with CRM tools, virtual presentation platforms, and digital communication methods.
  • Past Experience Handling Top 40 Distributor National Accounts
  • Strategic Account Development
  • Virtual & In-Person Presentation Skills
  • Customer Centricity & Follow-Through
  • Pipeline Management & CRM Hygiene
  • Cross-Team Collaboration
  • Negotiation & Objection Handling
  • Agility, Resilience & Professionalism
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