About The Position

Primary responsibility for the National Account Executive includes strategic account management for large and/or complex existing national accounts in West/Mountain states. Responsible for understanding client objectives and discussing applicable programs and services. Will also collaborate with brokers, consultants and internal matrix partners. This role is Incentive Compensation eligible.

Requirements

  • Proficient knowledge (minimum 5 years of experience) in healthcare / managed care business required; to include many or all of the following: product knowledge, underwriting, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operations
  • Bachelor’s degree highly preferred
  • Successful track record and/or possesses clear aptitude as a leader, administrator, negotiator, and salesperson
  • Strong persuasion skills and effective communicator; possesses excellent relationship-building skills
  • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work
  • Demonstrated ability to develop strong working relationships with matrix partners in the organization
  • Customer focus - ability to meet customer expectations and act with a strong focus on how to deliver
  • Ability to obtain necessary licenses
  • Flexibility to support client communications aligned with Mountain and Pacific Time business hours
  • Effective speaking and communication skills; demonstrated presentation skills
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Responsibilities

  • Manage a disciplined account engagement process which is comprised of goals, strategies to achieve goals, and tactics to support execution of strategies
  • Develop deep customer and consultant/broker relationships to facilitate intimate knowledge of our customers' objectives
  • Assume role of trusted strategic consultative partner of our customers
  • Articulate a consistent delivery of Cigna Healthcare's value proposition as well as own responsibility to tell the Cigna Healthcare story with minimal reliance upon subject matter experts
  • Demonstrate data-driven solutions-based orientation to drive results for our customers and for Cigna Healthcare
  • Execute successful end-to-end sales process if customer’s business is placed out to bid
  • Exude self-motivated ownership of metric-driven results, continually acting with a sense of urgency to ensure that results are attained, if not exceeded
  • Exemplify internal and external leadership
  • Embrace culture of learning and continuous improvement
  • Champion perpetual change within Cigna Healthcare to ensure that we anticipate market trends and offer industry-leading products and services

Benefits

  • health-related benefits including medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year and paid holidays
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