NASS Technical Training Manager

NASS USA • Nashville, TN

102d

About The Position

For over 15 years, North American Substation Services (NASS) has successfully maintained a staff of highly trained technicians and engineers, offering complete installation, repair & maintenance services of electrical power systems and equipment from low voltage through extra high voltage. NASS is a market-leading expert independent provider of installation, repair, and maintenance services to mission critical high voltage substation equipment throughout the United States. Whether you are just starting out in electrical construction at the entry level or if you have testing experience and commissioning in utility substations, we want to hear from you! We care about our employees and offer a generous benefits package including competitive pay, paid time off, paid short term and long term disability, medical, vision, and dental benefits, 401k, health savings account, and tuition reimbursement.

Requirements

• 5 plus proven years of experience as a field substation services coach with passion for teaching others or in a similar role.
• In-depth knowledge and hands-on experience with all technical aspects and levels of the technician/mechanical, and all levels of tester roles proficiency, along with supervisor role proficiency.
• Excellent communication and facilitation skills.
• Ability to travel to Voltyx Academy in Nashville, TN to serve as facilitator/instructor.
• Microsoft Office proficiency, especially PowerPoint and Excel.

Nice To Haves

• Advanced PowerPoint skills.
• Prior experience in developing training materials and programs or instructor in our industry.
• People management experience.

Responsibilities

• Create comprehensive training curriculum for the specified equipment, ensuring coverage of theoretical knowledge and practical application.
• Conduct engaging and informative training sessions for field service technicians.
• Provide hands-on training to technicians on the proper usage, maintenance, and troubleshooting of various electrical equipment.
• Stay updated on industry advancements and incorporate relevant changes into training programs.
• Collect feedback from field service teams to continuously improve and enhance training curriculum and methods.
• Develop training materials, including elearning, job aids, videos, participant guides, and work with instructional design teams for other blended methods.
• Maintain accurate records of training sessions, participant feedback and evaluation of curriculum, and performance assessments.
• Work closely with the operations and safety/quality teams to understand specific training needs and customize curriculum accordingly.

Benefits

• Competitive pay
• Paid Time Off
• Paid short term and long term disability
• Medical, vision, and dental benefits
• 401k
• Health Savings Account
• Tuition Reimbursement

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 51-100 employees