NAS-Synergy QC
About The Position
Conversion Quality Control Specialists ensure that accounts are converted correctly by reviewing data entered by Conversion team members. You are responsible to review team notes, account information, banking information, codes linked to the client’s accounting software, and other documents. As you review this information, your accuracy and attention to detail will help prevent costly delays in the conversion process. While resolving issues you will work to find innovative ways to improve processes to help create a better client conversion.
Requirements
- History of accurate work
- Self-motivated
- Able to solve problems independently and collaborate with others
- Think critically about the “why” behind a problem and find solutions
- Able to be flexible and adapt to different processes and projects
- Attention to detail
- Clear and professional written and verbal communication with team members
- Manage and prioritize workload to meet deadlines
Responsibilities
- Evaluate notes and documentation on specific accounts
- Identify quality issues
- Communicate errors to leadership and team members
- Maintain knowledge of conversion rules and processes
- Field questions from team members related to quality concerns
- Assist with uptraining team members as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
