Naperville Facility Operations Specialist (Maintenance Focus) (3913)

Northern Illinois University • De Kalb, IL

78d

About The Position

NIU Naperville serves as both an academic extension center and a non-residential conference facility, hosting conferences, meetings, and special events, as well as credit and non-credit professional education during the day and evenings Monday through Saturday, and occasionally on Sundays. Under the direct supervision of the Facilities Manager, the Facility Operations Staff Member plays a key role in ensuring the smooth operation of the center by supporting conference setups, custodial services, and light building maintenance/repair. This position requires a mature, dependable individual with strong communication skills, sound judgment, and the ability to work independently with minimal supervision.

Requirements

• High School Diploma or equivalent.
• Any one or combination totaling two (2) years (24 months) from the categories below: College course work in facility management, operations management, or a closely related field.
• Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience.
• Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience.

Nice To Haves

• 2 years of Conference or Hotel experience.
• Customer service experience.
• Basic Building systems and repair ability.
• Computer experience helpful.
• Knowledge of current practices and emerging trends in faculty needs, academic technologies, and related support.
• Excellent written and oral communication skills, planning and organizational abilities, problem-solving skills, and the ability to work collaboratively and collegially.
• Ability to remain calm under pressure and prioritize tasks.

Responsibilities

• Set up and break down rooms, furniture, and equipment for classes, meetings, and special events.
• Coordinate with conferencing staff to ensure spaces are arranged according to event specifications, verify that all equipment is functioning properly, and assist with any on-site adjustments to support smooth operations and a positive experience for attendees.
• Provide light building maintenance and repair services, maintain building and janitorial equipment, and address basic building issues.
• Report work and problems using the Naperville maintenance application.
• Monitor facility conditions, address or report safety hazards, and ensure compliance with building safety standards.
• Perform custodial duties to maintain a clean, safe, and welcoming environment throughout the facility.
• Provide basic audio/visual and technical assistance for faculty, students, and event clients.
• Assist with catering setups and coordination for on-site events and external clients.
• Provide occasional front desk support, offering general information and contact details to prospective students regarding off-campus courses and services.

What This Job Offers

• Industry: Educational Services
• Education Level: High school or GED