IBH: Nail Technician

Boyne Resorts•Petoskey, MI

15d

About The Position

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working full time year-round for Inn at Bay Harbor include: A free Golf Pass and Ski Pass for both you and your family Free Adventure Center privileges at both The Highlands and Boyne Mountain Up to 50% off at the various Boyne Resorts Restaurants 50% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain Free Passes to Avalanche Bay Water Park at Boyne Mountain Discounts on Boyne Resorts lodging for Friends and Family Tuition Reimbursement PTO and Paid Sick Leave Health/Dental/Vision Insurance

Requirements

You are at least 18 years old
You are available to work evenings, weekends and holidays
You possess a current Michigan license
You have previous spa, customer service, hospitality and or therapy experience

Responsibilities

Providing consistent professional treatments in accordance with spa protocols and accepted certification practices
Properly caring for equipment and use proper amounts of product to assist with cost controls
Having complete knowledge and understanding of all services and products while educating and training guests in these areas
Actively promoting home care programs, meeting minimum retail sales goals
Upholding the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Performing prep work and properly clean and restock room as required
Communicating to management any and all occurrences involving staff or guests in the spa that require attention
Actively promoting the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available
Handling guests’ questions and concerns professionally and courteously
Providing accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
Communicating to management any and all occurrences involving staff or guests in the spa that require attention
Possessing ability to work without direct supervision
Regularly attending, participate in and support training and staff meetings for the spa
Assisting in all areas of spa operation as requested by management