Nail Technician

Hersha Hospitality Management LP • Groton, CT

1d • Onsite

About The Position

The Nail Technician provides professional nail and spa treatments to clients while delivering high-level customer service. This role also includes general receptionist responsibilities. Key duties involve performing various hand and foot nail treatments, staying updated on all resort offerings, and maintaining strict sterilization and hygiene standards. The technician must be knowledgeable about different nail conditions and products, prepare and clean the spa area, and report any guest or staff issues to management. Professional and courteous handling of customer concerns is essential. The position requires adherence to hourly and operational checklists, participation in team training, and compliance with HHM’s EarthView sustainability program, as well as safe work habits, protective safety equipment, and MSDS/OSHA standards.

Requirements

• State licensed nail technician and esthetician.
• 1 year + experience with manicures, pedicures, gel services and nail art required.

Responsibilities

• Provide professional hand and foot nail treatments according to customer requirements and preferences while maintaining current knowledge of all nail treatments offered by the resort.
• Act as Receptionist when needed; answer phones, greet guests and obtain customer requirements for treatments.
• Maintain high sterilization standards and hygiene according to law and the spa procedures.
• Perform duties accurately and timely according to protocols.
• Use products appropriately to avoid waste.
• Possess knowledge and understanding about different nail conditions and treatments available, along with different nail care products.
• Provide treatment preparation and clean up for spa area.
• Report to management about matters related to guests or staff requiring immediate attention.
• Handle concerns of customers professionally and courteously.
• Follow hourly and operational checklists in accordance with salon policies.
• Attend and participate in all team educational meetings and trainings.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed