Nail Technician (PT)

Grand Traverse Resort•Acme, MI

21h

About The Position

This position will ensure that all GTRS policies and procedures are followed and provide our guests with memorable and exceptional spa experiences. Weekends are a requirement for this position.

Requirements

Trained in Cosmetology from an accredited learning institution
Valid Cosmetology or Nail Technician license from the State of Michigan.
1 year previous experience in the beauty industry, guest-service industry and training field
18 years of age and have a High School diploma or GED
Experience working with service booking software and Microsoft operating systems

Responsibilities

Educate the guest in the area of health enhancement and wellness and sell related retail products
Recommend appropriate products or services according to guest needs.
Be knowledgeable and up to date on current service offerings, promotions, and/or policies
Manage service time according to current protocols determined by management
Provides guests with quality services in the following areas: Nail Care
Advise clients on nail care and use of products and colors
Cover all hours determined by schedule
Maintain cleanliness of the Spa and stocking as needed or directed including any occupied workspace
Relay guest concerns to management or appropriate administratorMaintain a thorough knowledge of all applicable job practices
Keep up to date on department correspondence which include newsletters, emails, memos and/or texts
Attend mandatory meetings and/or trainings determined by management
Display confidence and professionalism at all times
Good rapport with fellow employees and reflect positive attitude
Maintain open line of communication with supervisor
Maintain open line of communication with supervisor
Maintain superior working relations with internal and external customers while providing a memorable experience
Ensure personal accountability for all work duties, assignments, and performance expectations
Lead by example by displaying a readiness to respond positively to instruction and procedures
Provide and receive feedback in a positive manner, earning respect from others by consistently displaying a positive attitude and behaviors
Ensure work is completed in a safe manner, conscious of standard operating procedures, and use of personal protective equipment
Adhere to uniform and personal appearance standards set forth by the Employee Handbook
Exemplify and model GTRS Core Values
Adhere to and ensure employee accountability for GTRS policies, procedures, and standards
Comply with all workplace health and safety operating and reporting procedures including OSHA and MIOSHA
All other duties as assigned