Nail Salon Receptionist Full Time
About The Position
Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. At Frenchies, we cherish a fun, supportive, and health-focused environment. Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals. This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space. We’re searching for a confident, upbeat, and customer-focused Front Desk Concierge who thrives in a fast-paced, high-energy environment. The perfect candidate is someone who loves connecting with guests, understands the power of first impressions, and enjoys supporting both the guest experience and the team. Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. Frenchies is an affordable nails-only studio that is natural, exceptionally clean, and most of all, focused on guest and team health. We pride ourselves on superior cleanliness, and don’t do acrylic nails or use jetted tubs—both possible health hazards. Frenchies takes clean to the next level by using sanitation and sterilization techniques that go beyond industry standards and regulations to guarantee a clean, fresh, comfortable guest experience that’s also kind to the environment
Requirements
- Minimum of 2 years in customer service
- Preferred experience in a receptionist or concierge role
- Exceptional communication skills and a professional demeanor
- Excellent multitasking abilities and a proactive work ethic
- A friendly, team-oriented attitude
Nice To Haves
- You’ve worked in a high-end or luxury spa environment
- You have experience in a membership-based salon, spa, or fitness studio
Responsibilities
- Warmly greet guests and assist them with checking in and out
- Efficiently handle appointment scheduling and phone inquiries
- Uphold salon cleanliness and maintain our high standards
- Educate guests on the Frenchies Way and ensure a seamless experience
- Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
- Provide attentive service throughout guests' visits to enhance comfort
Benefits
- Retirement Plan
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Monthly bonus based on performance
- Commissions on Polish Pass Memberships Sold
- Employee and customer referral bonus
- Paid training on customer service and nail care education
- Flexible Schedules
- Employees receive 30% off products and 25% off services
- Employer Contributed Retirement Plan
- Earned Paid Time Off
- Continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
