Nail Salon Receptionist Full Time
About The Position
Are you ready to be the heart of a vibrant salon where your smile and efficiency set the tone for an exceptional customer experience? At Frenchies, we're looking for someone who doesn't just handle tasks but elevates our guest's day with their positivity and proactive service. Join us in a dynamic, stylish environment free from harsh chemicals and full of opportunities. We Offer Monthly bonus based on performance Commissions on Polish Pass Memberships Sold Employee and customer referral bonus Paid training on customer service and nail care education Flexible Schedules Employees receive 30% off products and 25% off services Employer Contributed Retirement Plan Earned Paid Time Off Continuing education: Being part of the Frenchies system has its perks. Frenchies continuously provides deeper education so that you can continue growing personally and professionally! Company Culture At Frenchies, we cherish a fun, supportive, and health-focused environment. Our culture emphasizes a work/life balance through regular team-building events and a commitment to a healthy, clean setting that's free from harsh chemicals. This nurturing atmosphere supports your well-being and inspires everyone to thrive professionally and personally in a modern and stylish space. What We’re Looking For We’re searching for a confident, upbeat, and customer-focused Front Desk Concierge who thrives in a fast-paced, high-energy environment. The perfect candidate is someone who loves connecting with guests, understands the power of first impressions, and enjoys supporting both the guest experience and the team. You’ll be a great fit if you: Can clearly explain why Frenchies doesn’t offer certain harmful services like the competition—while confidently highlighting the benefits of what we do offer Are excited to be a consultant and describe the unique benefits of our service and retail products Enjoy giving new guests tours of the studio , pointing out what makes Frenchies different from the competition Feel confident selling memberships and retail products to guests and aren’t intimidated by sales conversations Are comfortable suggesting rebooking timeframes and promoting in-store specials or seasonal offers Stay organized and upbeat while juggling multiple tasks throughout the day Radiate positivity and make every guest feel welcomed, appreciated, and excited to return Bonus Points / It’s a Plus If… You’ve worked in a high-end or luxury spa environment You have experience in a membership-based salon, spa, or fitness studio Our Schedule Mondays - Saturdays: 9am - 7pm Sunday: 10am - 6pm Frenchies is not your typical nail salon. Frenchies is a clean, modern, and engaging nail salon providing exceptional services for guests. When you visit Frenchies you’ll find friendly professionals, a fun vibe, and a super clean inviting space that gives you all the good feels. The perfect nail salon is hard to find—spas are often overpriced; express salons sacrifice quality for speed. Now, there’s Frenchies Modern Nail Care, a brand-new concept taking nail care to the next level. Frenchies is an affordable nails-only studio that is natural, exceptionally clean, and most of all, focused on guest and team health. We pride ourselves on superior cleanliness, and don’t do acrylic nails or use jetted tubs—both possible health hazards. Frenchies takes clean to the next level by using sanitation and sterilization techniques that go beyond industry standards and regulations to guarantee a clean, fresh, comfortable guest experience that’s also kind to the environment At Frenchies, Nail Technicians are equipped with top-notch products because we value health. These top-notch products in use at Frenchies are not only beneficial and healthy for guests, but they are also healthy for nail specialists to use day in and day out! In addition to health, we value FUN. You’ll find a team that has fun doing what they love in an environment that they love. If you are a licensed nail technician or cosmetologist that has a passion for nail care – we would love to meet you! At Frenchies, you’ll love your work, and we’ll love you right back. Nail smarts and good vibes wanted.
Requirements
- Minimum of 2 years in customer service
- Preferred experience in a receptionist or concierge role
- Exceptional communication skills and a professional demeanor
- Excellent multitasking abilities and a proactive work ethic
- A friendly, team-oriented attitude
Nice To Haves
- You’ve worked in a high-end or luxury spa environment
- You have experience in a membership-based salon, spa, or fitness studio
Responsibilities
- Warmly greet guests and assist them with checking in and out
- Efficiently handle appointment scheduling and phone inquiries
- Uphold salon cleanliness and maintain our high standards
- Educate guests on the Frenchies Way and ensure a seamless experience
- Inform guests about the benefits of the Frenchies Polish Pass program, encouraging enrollment
- Provide attentive service throughout guests' visits to enhance comfort
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Monthly bonus based on performance
- Commissions on Polish Pass Memberships Sold
- Employee and customer referral bonus
- Paid training on customer service and nail care education
- Flexible Schedules
- Employees receive 30% off products and 25% off services
- Employer Contributed Retirement Plan
- Earned Paid Time Off
- Continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
