NACS Collector Part-Time

MedSrv•Chattanooga, TN

11d•$20•Onsite

About The Position

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management and Collections. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. North American Credit Services is the difference in Revenue Cycle Management and Collections. We’re looking for a Collection Representative to join our growing team. This associate will receive, and review information received from various sources. If you're ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the NACS team and be part of a company committed to excellence in Revenue Cycle Management and Collection.

Requirements

Morning availability 8am-1pm or 9am-2pm
Afternoon availability 12pm-5pm or 1-6pm
High school diploma or equivalent
A minimum of one year experience and/or training; or equivalent combination or education and experience required.
Knowledge of office software and medical billing software.
Able to work at a computer for extended periods.
Occasionally lift up to 15 lbs.

Responsibilities

Monitors the status of delinquent accounts.
Initiates collection actions by notifying account holders and cosigners of delinquent status.
Records payments made to the customer’s account.
Investigates disputed balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance.
Ensures the security of customer files and delinquent account reports.
Performs other related duties as required.